Administrative Assistant Management

*** *******

Akron, Ohio

Phone 850-***-****

E-mail: *******.**@*****.***

Dianne Volovar

Highlights of Qualifications

• Strong skills in office coordination and management, and extensive people skills.

• Motivated with excellent administrative support to executive management.

• Dedicated office specialist with a proven track record of success.

• Professional and motivated to work in fast paced environment.

• Ability to work independently with little or no supervision, or as part of a team.

• Sharp, innovative, quick learner, ability to adapt to new challenges.

Professional Experience

Loan Administrator Greystone Funding Corporation 10/12- Present

• FHA Closing Department: Monitor closings to ensure documents are requested when required and follow-up until received.

• Work with the borrower on the critical repairs required by HUD. Prepare Certification or schedule inspection.

• Set up and maintain tracking of various documents needed for each new project.

• Follow-up with previous lender to ensure escrow funds have been wired and for the correct amount.

• Prepare escrow analysis with regards to taxes.

• Carries out responsibilities with professionalism and respect for others in accordance with Greystone's policies.

Member Service Specialist Escambia~Santa Rosa Bar Association 01/10-07/12

• Provide marketing, event planning, project based work, and general office management functions for the Escambia-Santa Rosa Bar Association.

• Develop and maintain relationships with Association members and volunteers.

• Plan, execute and follow up with member events and seminars. Publish membership monthly newsletters and annual directory. Work with member volunteers to plan events and publications. Maintain membership database and develop mailing labels and lists.

• Administer back-up for the Lawyer Referral Service phone intake. Provide general office management duties.

• Manages accounts payable and accounts receivables.

• Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data.

Contact Center Account Specialist Navy Federal Credit Union 03/09-01-10

• Responds to inquiries and requests about Navy Federal products and services.

• Performs member account transactions and advises members about other products and services that may fit their needs.

• Exercise good judgment, logic, integrity and initiative while working in a high call volume incoming call center.

• Interpret and explain regulations, instructions and procedures.

Administrative Assistant The Buyer’s Agent 03/08 – 03/09

• Established and maintained a database of information, categorizes and maintains manual and computerized filing systems, created tracking system, enters data, and executes follow-up to clients.

• Types and composes confidential and specialized letters, memos, charts and reports.

• Provides advice, consultation, and interpretative guidance to staff.

• Executes job tasks with considerable independent judgment and initiative.

• Confers with Broker to keep him informed on key issues and to obtain his support and approval.

• Evaluates documents and determines appropriate procedures and method of processing.

• Prepares, transcribes and transfers both written and computerized communication and records.

• Schedules appointments, makes travel arrangements, files, and takes phone calls.

• Assists with presentations, and report development and delivery.

Administrative Assistant Restaurants Unlimited Inc. 03/05-02/08

• Prepare weekly general ledger, workbook, and financial statement

• Reviewed and evaluated various financial reports and data.

• Applied professional and technical knowledge relating to accounting, auditing, and data processing concepts for the financial operations.

• Performed in a supervisory capacity.

• Oversaw, maintained, and periodically directed the purging of document storage systems.

• Prepare all documents needed for employee files, and prepare payroll.

Clerical Specialist II Clerk of Courts, Summit County 04/02-09/04

• File, distribute and mail signed journal entries.

• Prepare, modify and execute bonds for criminal cases.

• Provide and maintain accounts receivable for Criminal Division.

• Open, review and process mail. Retrieve payment for court costs, restitution, fines and probation fees.

Maintain working relationships with professionals and general public.

Education

Travel and Tourism Hammel College 07/92-01/94

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