Medical Assistant Manager
Resume:
Alyssa Toms River, New Jersey *****
Bivona 732-***-****
********@*****.***
Certified Medical Assistant
OBJECTIVE
Experienced CMA from a multiphysician Internal Medicine family medical practice. Known
for exceptional patient accommodation and dedication to providing premium, and
compassionate patient care. Seeking a position to further enhance and exercise my
clinical and administrative experience, and skills.
Skills
Knowledgeable and proficient in or with the following:
OSHA Regulations
HIPAA Regulations
Obtaining & Reading Patient Vitals
Cardiopulmonary Resuscitation (CPR)
Basic Medical Coding Procedures
Performing Electrocardiograms (EKG's)
Venipuncture and Preparation of Samples to be sent to Labs
Automated External Defibrillator (AED)
Medical Manager
ICD-9 & CPT Manuals
Insurance Referrals
Computerized Appointment Scheduling & Data Entry
Medical Insurance Plans
Patient Call Backs of Lab & Procedure Results
Quest Portal
LabCorp Requisitions
Insurance Prior Authorizations
Calling in Patient Prescriptions to Pharmacies
Medical Terminology
Microsoft Office Suite 2007
Internet Applications
EMR, Allscripts PM, Clinical Module
Education
2008 to 2009 *Sanford-Brown Institute*
Iselin, New Jersey, 08830
Participation and completion of an intensive 900- hour
course of theoretical and practical application of essential
Medical Assisting skills including, but not limited
to;
- -
Medical Terminology; anatomy and physiology.
-Clinical Skills; monitoring vital signs, review
and practice of various exam methods, phlebotomy, injections,
EKG's, microscope usage, surgical assisting
procedures, and sterilization of surgical equipment, collecting
Specimens, smear procedures, occult blood tests,
urinalysis procedures, bronchospasm evaluations,
Spirometry (PFT's), ear lavage.
-Administrative Duties and Health Insurance
Processing; computer usage, scheduling, patient data input, basic
Medical billing and coding.
National Certified Medical Assistant (NCMA) 2009
National Center for Competency Testing
ID # 678488 Obtained 7/ 2009
Recertified 6/ 2010 &2011 Expires 7/ 2012
2006 to Present Ocean County College
Toms River, New Jersey,
08753
Earned 25 Credits towards RN currently taking
night courses
2006 Point Pleasant Boro High School
Point Pleasant, New Jersey,
08742
High School Diploma
Certifications
2010 TLC for VIP'S
Telephone and Customer Service Skills Workshop
Asbury Park Press
2009 Basic Life Support for Healthcare Provider
Cardiopulmonary Resuscitation (CPR) & Automated
External Defibrillator (AED) Program
American Heart Association
Obtained 4/2009 Renewal 4/2011
2008 Basic Life Support for Childcare Provider
Adult, Child & Infant Cardiopulmonary Resuscitation
(CPR) & Automated External Defibrillator (AED)
EMS to Rescuer for Childcare Provider
OSHA/ Department of Health/ American Medical
Association
Obtained 4/2008
Alyssa Toms River, New Jersey 08757
Bivona 732-***-****
********@*****.***
Certified Medical Assistant
WORK EXPERIENCE
Dr. Patricia McCormack MD, Dr. David Kiken, PA Patty McTaggert
Dermatology/ Cosmetic Surgery Point Pleasant
Beach, NJ February 2011- Present
Head Medical Assistant/Medical Receptionist
Full Time
. Greet patients
. Take patients to exam room & Take soap note
. Assist In Biopsy's & Prepare set up
. Pre op & Post Op
. Assist in MOHS Surgery
. After Care for surgeries, Bandage, clean up,& go over prescriptions
. Send out specimens to correct lab that corresponds to insurance
. Fill out requisition forms for Biopsy's, Excisions, KOH, Wound
cultures, Etc.
. Consult with patients about cosmetic procedures Lasers, Hair removal,
Chemical peels, Botox, Injectable, Etc.
. Set up & Assist Doctors with all Cosmetic Procedures
. In Charge of Pathology book
. Ordering supplies for back office
Front Desk
. Answer Phones
. Schedule Appointments for Derm. & Surgeries
. Take Co-pays & Gift Certificate Cash, Credit cards, & Phone Payments
. Take Insurances & Photo ID's
. Call for Referrals and Pre-certifications
. Call in Prescriptions
. Call Back Patients Regarding their concerns, questions and test
results
. Stock and sale all skin care products
. Clean up office and take out garbage's
Dr Foster MD, FACS & Dr. Kupferberg M.D
Ears Nose & Throat Of New Jersey / Foster Facial Plastic Surgery
Toms River, NJ September 2010-September 2011
Front Desk Receptionist
Full Time
. Greet Patients and direct them to the correct office in a friendly and
professional manner
. Handle Telephone calls in a professional and friendly manner with
patients and physicians offices, and all other parties.
. Provide, assist, or specialize with appointment scheduling functions.
. Make appointment confirmation calls including notification of any
patient owed fees
. Provide procedure preparation information to the patient regarding
upcoming surgeries or procedures.
. Call in Prescriptions to the pharmacies and fax refill requests.
. Send Physicians messages regarding patient's questions, concerns,
hospital consults, doctor calls, ect.
. Collect Co-pays and insert insurance information into Allscripts PM.
. Knowledgeable of EMR, Allscripts PM, Clinical Module and Medical
Manager
. Obtain procedure Authorization/Precertification and referrals from
insurance companies.
. Gather and/or assist patients with registration information including
processing paper work as required
. Copy and scan patient information, results, records, insurance cards
and photo IDs
. Sales of Cosmetic Products and inform them on information for the best
product for them.
. Maintain a neat and clean environment in the patient reception area,
lobby and patient restrooms.
. Interact Effectively with Physicians and Team Members.
Dr. Jeanne Tomaino, M.D., & Dr. Vincent Randazzo, M.D.
Red Bank, New Jersey August 2009 - September 2010
Integrated Medicine Alliance
Full Time
Head Medical Assistant/ Front Office Administration Assistant
. Greet patients, escort to exam rooms and discuss brief overview of
patient's need for visit.
. Take patient vitals, (i.e. weight, blood pressure, pulse,
temperature). Assist doctor's various needs as per each patient's
appointment. Perform EKG's.
. Skilled and efficient administering of various injections, (i.e. B12,
Mantoux (PPD), flu, Zostovax, pneumonia, and many other different
vaccinations).
. Removal of stitches.
. Ear lavage.
. Utilization of skills in various types of blood draws, as well as
preparation of samples taken to be sent to labs.
. Compile and create letters of medical necessity for numerous agencies,
(i.e. insurance purposes, courts, disability, social security, etc).
. Computerized scheduling, and confirming of next day's appointments.
. Collect co-pays and input insurance information into Medical Manager
Computer system.
. Pull and prepare charts for the doctor's following days schedules.
. Responsible for tracking inventory, and reordering back office medical
supplies, as well as front office clerical supplies.
. Consistent maintenance of shared workspace cleanliness, along with
cleaning and sanitizing medical exam rooms, and equipment.
. Assist doctors in overseeing and maintaining Coumadin patient lab
results and instructions.
. Responsible for calling back patient lab, testing, and procedure
results.
. Continual maintenance and organization of current established patient
charts, along with creating new patient charts.
. Filing, faxing, and phoning in prescriptions in to pharmacies.
. Answer phones and assist patient inquiries, or direct calls
accordingly.
Our Family Practice
Brick, New Jersey
Spring 2009
Clinical Extern
180 Hour Externship
. Opportunity to observe and practice monitoring vital signs, exam
methods, phlebotomy, injections, and EKG's.
. Collected specimens.
. Observed and assisted in smear procedures, occult blood tests, glucose
testing, and urinalysis.
. Assisted with OB/GYN examinations, bronchospasm-evaluations,
spirometry, and ear lavage.
. Practiced calling in prescriptions.
. Maintained cleanliness and sanitation of exam rooms, and equipment.
References available upon request
Contact this candidate