Customer Service Manager

*** ******* ** ***** **, Ca951-***-****(********@****.***

Dewraise Mackey

Objective

I am currently pursuing a position that will permit me to utilize my

customer service skills at a stable and growing company that has room

for advancement.

Core Qualifications

Proficient in Microsoft Office Suite: Word, Excel, Access, PowerPoint,

Outlook Express

Demonstrated ability to interact effectively with senior management

Outstanding interpersonal skills

Strong verbal communication

Issue resolution

Experience

May 2011- Present Dominos Pizza

Highway 79

General Manager

Maintaining customer satisfaction

Train and supervise employees

Management of payroll and personnel

Administering annual employee reviews

June 2006-May 2011 Aaron Brothers Custom Framing and Temecula, CA

Art Supply

Assistant Manager

Management of payroll and personnel

Administering Personnel Training and Reviews

Maintaining quality of working environment among employees

Maintaining customer satisfaction

Professional Hospital

August 2000- June Supply Temecula, CA

2006

Quality Control Supervisor

Maintaining quality of merchandise

Completing itemized hospital orders

Supervision of 25+ employees

Education

2009-2010 Riverside Community College Moreno Valley, CA

Business Management

In an effort to advance in the field of district or regional management

within a growing company

References

References are available on request.

Contact this candidate