Customer Service Data Entry

Education

City University of New York - School of Professional Studies New

York, N.Y.

B.S. - Business

LaGuardia Community College Long Island

City, N.Y.

A.A.S. - Computer Programming and Systems

Pocono Real Estate Academy East Stroudsburg, P.A.

Pennsylvania Real Estate salesperson license

Experience

Scentsy Inc.

East Stroudsburg, P.A.

Independent Consultant

March 2012- Present Direct sales, marketing, event

hosting, and product distribution, achieve sales goals, product

display, and inventory control. Managed down line consultants, excellent

customer service.

Memorial Sloan Kettering Cancer Center

New York, N.Y.

Medical Office Assistant

11/ 2003- 12/ 2010

Provided diverse administrative duties, created and handled confidential

documents, prepared correspondence, memorandum, statistical data.

Communicated effectively with all levels of organizations and external

sources, by handling questions and information output. Managed high volume

office, designed and implemented scheduling templates and data entry.

Screened inbound calls, emails and visitors. Recognize critical situations

and responded appropriately. Provided departmental supply ordering, trained

office assistants, patient traffic control. Planned departmental events and

meetings.

Receptionist

11/ 2000 - 10/ 2003

Customer service, data entry, clerical duties (filing, typing, faxing

answered telephones) scheduled patients appointments, coverage of office

assistants,

CTI Staffing New York,

N.Y.

Customer Service Representative

2/2000- 11/2000

Data entry, computer processing, customer service, cash credit card payment

transactions, distribution of event forms, assembled event documents and

packages, assisted vendors

Skills Microsoft Office: Word, Excel, PowerPoint, Outlook, Internet

requisition, data entry, research, analytical and

versatile office management skills, real estate lead router

program

Volunteer Redeeming Love Christian Center - youth fellowship staff

Public School 236 - Parent Teachers Association -

President

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