Administrative Assistant Customer Service

DAWNMARIE JEROME

** ******** ****** ***** ********* NJ 07843 973-***-**** ********@*****.***

OBJECTIVE

Results driven, goal oriented individual with demonstrated strengths in project management, vender relations, and

customer service. Seeking a position related to the business administration where I can grow as a professional.

EDUCATION

Centena ry College, Hackettstown NJ

2008

B.S., Business Administration, Marketing

PROFESSIONAL EXPERIENCE

M iddle Atlantic P roducts, Fairfield NJ

2008 - 2013

Purchasing Administrative Assistant

• Provide daily coordination for freight forwarders in regards to China shipments

• Track shipments and report on the different areas involving this aspect of logistics

• Manage department performance metrics, monthly vendor performance reports in Excel

• Track vendor paperwork, surveys and non-disclosure agreements,

• Process purchase orders, manage delivery date changes and delivery status

• Backup for the Non Inventory buyer and purchase request mailbox

Various Staffing Agencies, Parsippany NJ

2007 - 2008

Administrative/Executive Assistant and Office Manager

• Various temp positions through Comforce, Office Team and Aerotek

• Office management, coordination between staff and the management teams

• Processed all staffing service invoices and other vendor invoices; assist with the set up of

i dentifying and posting all lockbox items

• Coordinated all scheduled appointments for estimates, on-site sales and construction meetings

• Set up all the jobs with the contractors and confirmed with the homeowners

Accenture, Basking Ridge NJ

2005 - 2007

Project Administrator/Onshore Coordinator

• Tracked and maintain expenses, including a corporate purchase card

• Coordinated t ravel and living arrangements for up to 150 people in various states, as well as

making sure they had laptops, cell phones and access to the various client sites

• Monitored and reconciled corporate purchasing card use for account purchases as well as all

company t ravel expenses

• Found private landlord housing for offshore resources which save the project 20% per month

• Point of contact for all Accenture employees at client site, coordinated functions for the project

on the East Coast

Plymouth F inancial/Xspand, Morristown NJ

2004 - 2005

Administrative Assistant/Receptionist

• Responsible for accounts payable, running the switchboard, maintaining all files and the

administrator for FedEx, UPS, and other express carriers

• Developed t raining and usage documentation when the company switched from DHL to FedEx

• Monitored employee vacation/sick time, assisted office manager with HR database

T ECHNOLOGY SKILLS

Microsoft Office Suite, Outlook, Schedule +, Lotus Notes, People Soft, SAP, Epicor, Proquis, Quickbooks

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