Jill S. Lyons
Zionsville, Indiana 46077
317-***-**** . **********@**********.***
Highly motivated, charismatic individual, with strong leadership abilities;
Looking for a challenging position with a well established company.
Areas of Strength
. Extremely reliable, punctual, professional and efficient
. Works well independently or with a team
. Outstanding written and verbal communication skills
Professional History:
November 2011-April 2013 Wyndham Worldwide/RCI
Vacation Guide Indianapolis, Indiana
. Answer hundreds of calls daily assisting customers with problems
. Book vacations for members paying attention to all details
. Handle large financial transactions with efficiency
May 2009-November 2011 Starbucks
Barista Indianapolis, Indiana
. Provide consistent quality under high pressure situations
. Interact personally with many customers daily encouraging return
business
. Received recognition and awards for my performance and leadership
skills
September 2007-May 2009 Lyons Companies, Inc.
Operations Manager Central Indiana
. Created operational efficiencies increasing revenue
. Built value for companies exit into market
. Helped in planning expansion for profit in a recessionary period
August 2006-September 2007 Carriage Cleaners
Sales and Marketing Representative Indianapolis, Indiana
. Travel entire state o Indiana pursuing business leads
. Acquire new business through research and cold calling
. Maintain relationships with clients
Education:
College of Lake County Grayslake, Illinois 1990-1991
Business Administration
Ivy Tech Community College Indianapolis, Indiana 2004-2006
Business Administration
References:
Available upon request