Tracy Ann Higgins
***********@*********.*** or *********@*******.***
***** ********* ****. #*** *********, OH 44119 * 216-***-****(Cell) or 216-***-****
Objective: Seeking a position with an organization where I can utilize my payroll and accounting skills and also
enhance my knowledge for the growth of my career graph.
EXPERIENCE
CASE Western Reserve UNIVERSITY, Cleveland, OH 44106 February 1993 –October 2012
Payroll Clerk IV
• Perform complex duties related to the preparation and processing of semi-monthly and monthly payrolls for
approximately 6,374 employees.
• Process wage attachments, child support and miscellaneous deductions.
• Process manual check requests, stop payments and check recalls.
• Compute and enter sick and vacation balances into HCM system.
• Identify and correct processing errors.
• Prepare and issue payroll checks
• Assist with year-end processes; printing and mailing W-2’s, coordinate and track requests for duplicates.
• Respond to payroll inquiries within a reasonable time frame in a courteous and professional manner.
• Perform other duties as assigned.
Key Bank, Cleveland, OH 44113 Aug. 1994-March 2003
Cash Management Operation Clerk – Weekends
• Opened, processed and deposited checks received by mail.
• Performed 10 key data entry and check encoding.
EDUCATION
Southern Ohio College, Cleveland, OH Sept 1987-Sept. 1988
Certificate - Microcomputer Operations Specialist
Laventhol and Horwath C.P.A., Cleveland, Ohio May 1990 – Aug. 1990
Accounting Clerk Program
Erieview Catholic High School, Cleveland, OH High School Diploma
SKILLS
• PC Proficient (MS Word, MS Excel)
• Peoplesoft / Human Capital Management 9.1
• 10 key
• Data Entry
• Highly organized and detailed orient
• Good verbal and communication skills