Executive Administrative Assistant

Profile

I am a Business Management degree-holder offering versatile administrative skills and years of proficiency in Microsoft Office programs. In areas of planning, organization and problem solving, I show my greatest strength. I accept and adapt easily to change. I can work well independently and in groups alike. I have always possessed strong leadership tendencies and the ability to juggle multiple priorities and meet tight deadlines without compromising quality. With adept attention to detail and excellence in written and verbal communication, I can work with anyone to achieve success.

Education

Westwood College October 2009-October 2012

• Bachelor's Degree in Business Management/Administration

• Three President’s List Awards

• Five Dean’s List Awards

Key Skills

Programs Office Management

Customer Service

Charts/Graphs Spreadsheets/Reports

General Support

Data Entry

Front-Desk Reception

Troubleshooting

Travel Coordination

MS Word

MS Excel

MS PowerPoint MS Outlook

MS Access

MS Project Windows Adobe

90 WPM

QuickBooks

Experience

Temporary Positions – San Diego, California Various Roles March 2012-January 2013

AimLoan

Role: Data Entry

Supervisor: Lindsay Miller

• Input large amounts of data

• Collected data from various sources

• Used Excel to assign loan applicants to proper loan employees

• Forwarded customer comments and questions to appropriate employees

• Eliminated backlog of applications

Westfield Parkway Plaza

Role: Reception

Supervisor: Ron May

• Performed front-desk reception

• Performed customer service

• Used Excel to track large insurance project

• Maintained heavy correspondence through email and phone

• Performed clerical tasks such as faxing, filing, copying and sending/receiving mail

CRES Insurance

Role: Policy Issuance/Underwriting

Supervisor: Frank Drdek

• Collected documentation from customers

• Organized and created binders for each customer application

• Forwarded information to necessary departments

• Used various computer programs to perform data entry

• Personally emailed every customer's policy to them

• Prioritized tasks as necessary for the customer service/sales department

• Performed word processing with Microsoft Word

Fit Media Canada – Ontario, Canada Executive Assistant May 2008-October 2012

Supervisor: Chris Pieneman

• Used Excel to create charts depicting company data

• Used Excel to manage employee schedules

• Reviewed areas of profit and loss

• Managed social network marketing

• Uploaded photographs

• Used Access to manage company databases

• Moderated forums on company website

• Provided customer service

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