** ******* *****

Boundary Creek, NB E*G *E*

Telephone: 506-***-****

E-mail: abwj21@r.postjobfree.com

Education

New Brunswick Community College – September 2004 to June 2005

Certificate – Office Administration – Graduated with honors.

Typing (75 WPM) Interpersonal Communications

Outlook (Email) Customer Service

Microsoft Office Word (Advanced) Records Management (Filing)

Excel (Spreadsheets) Employment Strategies

Accounting Manual and Simply 2004 PowerPoint

Access (Introduction to database) Business Fundamentals

Writing Fundamentals/Business Writing Public Speaking

(Grammar and letters)

Business Math

JMA Armstrong High School – September 1999 to June 2003

Diploma – Academic

Work Experience

March 2007 to Present

EXXONMOBIL

MY JOB TITLE AT EXXONMOBIL IS “OFFSITE INVENTORY SPECIALIST “.

THIS IS WITH COMMERCIAL AVIATION. MY POSITION INVOLVES

MANUAL DATA ENTRY OF OVER 3,000 AIRLINE FUELLING TICKETS

MONTHLY, WEEKLY INVOICING, DAILY FILING, DAILY E MAILS,

ANSWERING THE PHONE, MONTHLY RECONCILIATION OF FUEL

INVENTORY OF 16 CANADIAN AIRPORTS, EXCEL SPREADSHEETS,

PROBLEM SOLVING, EXTREME TIME MANAGEMENT SKILLS, AND

INQUIRES WITH AIRPORTS.

November 2005 to March 2007

MINACS

THIS POSITION INTEGRATED A TWO-WEEK TRAINING PERIOD AND

TESTING TO BECOME A SMALL BUSINESS ADMINISTRATION LENDING

SPECIALIST. RESPONSIBILITIES INCLUDED TAKING APPLICATIONS

OVER THE PHONE FOR SMALL BUSINESSES THAT WISH TO APPLY FOR A

LOAN OR LINE OF CREDIT. IN ADDITION, DETERMINING WHAT THEIR

INTEREST RATE WILL BE AND MONTHLY PAYMENTS. AS WELL, HELPING

CLIENTS WITH INQUIRIES WHILE MAINTAINING EXCELLENT PHONE

OPERATOR CUSTOMER SERVICE.

July 2005 to September 2005

NAPA

This is a summer employment position, which involves answering the phone and

transferring calls, filing, ordering stock for the warehouse, posting stock, and checking

packing slips, keying receptions, keying stock, and matching invoices.

May 24 to June 17 2005

Co operative Insurance

This was a four-week on-the-job training experience required to graduate from NBCC

Moncton. This position involved, filing facility mail and policies, sorting incoming mail

for all departments (Home, Auto, Facility), completing folders for new business policies

coming in for facility, orientation on their systems, introduction to insurance, a video

report on the company, Customer and Basic set up for the facility policies on the Cust and

GNA system, navigation of their in-house systems, ordering motor vehicle reports, and

working in the Word Pro area completing letter requests from different departments.

April 2004 to July 2004

ICT Group

This position involved a one-month course to become a Credit Reporting Agent (a

certificate was given). Job responsibilities were performing credit checks for American

bank branches, helping customers with credit problems and/or inquiries, and maintaining

excellent phone operator customer service.

References

Available upon request

To Whom It May Concern:

Subject: Application for Employment

I am seeking employment within your company based upon the positive reports I’ve

heard about your organization and your raised level of professionalism.

I feel I am a strong candidate for your business as I have successfully completed a one-

year Office Administration course at NBCC Moncton. During this course my studies

focused on Advanced Word, Excel, Business Communications, Accounting manual and

simply 2004, Access, Outlook, as well as PowerPoint.

My personal abilities include being very well organized, efficient and possessing strong

interpersonal skills. I have great job experience as I am currently employed at

ExxonMobil as an Inventory Specialist with Commercial Aviation. I have upgraded my

Excel, Access, PowerPoint, Accounting, and Microsoft Office levels over the years with

the company. We had in-class training on these programs as new levels came out.

My position as an Inventory Specialist is very meticulous. I reconcile inventory every

month for 16 Canadian Airports, as well as, manually process over 3,000 airline fuelling

tickets monthly. I process weekly invoices, and send them to be paid. My job also

entails, filing, excel spreadsheets, business math, answering the phone, and conducting

bi-weekly to monthly meetings with Airport Managers as well as, sales reps.

I pay close attention to detail, and can work under pressure, and with tight deadlines, with

little to no supervision.

If a job opening becomes available, for which you feel I might be qualified, I would

appreciate and interview. I can be reached at home at 506-***-****, cell (506)-380-

0449, or e-mail abwj21@r.postjobfree.com.

Thank you for your time and consideration.

Sincerely,

Laura Lutes

Contact this candidate