Manager Project

DAVID ROzENSTEIN

B.S. in Computer Science,

Minor in Mathematics Phone: 713-***-****

Green Card Holder e-mail: **********.*****@*****.***

Summary of Qualifications

Project Manager / Sr. Business System Analyst with over 17 years of experience of solid

strategic thinking, projects management and strong software development background.

Effective leader and active participant in managing various aspect of full life cycle project

including project scope and milestones, resource allocation, requirements gathering,

requirements analysis and management, GAP analysis, data profiling, quality control,

implementation and testing, organizing user acceptance processes, promoting project to

production, leading the change management process.

Led teams across broad technical, financial and business disciplines. Focused teams on

business objectives and tracked progress to ensure project milestones were completed on time,

on budget and with the desired results.

Defined processes and tools best suited to each project. Moved between agile and waterfall

approaches depending on project specifics and client goals, creating detailed project road

maps, plans, schedules and work breakdown structures.

Successful in meeting new technical challenges and finding solutions to meet the needs of the

customer.

Solid management skills, demonstrated proficiency in leading and mentoring global teams.

Cooperated and Integrated with teams from USA, France, India, and Israel.

Quick adaptation in new environment, fast learning, excellent interpersonal communication

skills, performing in aggressive schedule. Ability to perform successfully under limited

supervision.

Strong experience as a business analyst for various business departments: Finance, Purchase

Orders, Commissions, Consultant Services, Education Services, Product Licenses etc

Strong understanding of business processes and functionality to support prospective customer

activities during the sales cycle, performing solution-oriented presentations and assisting

with post-demonstration projects.

Customer Technologies Consultant in running and on site tuning of products. Customer support

within the company and at customer's premises. Traveled to more than 10 countries to conduct

business and trainings.

Professional Experience

BMC Software Inc, Houston, Texas

Oct 2003 - April 2013

Information System & Technology Department

Senior Business System Analyst / Project Manager - Business Analytics team, providing the

Business Intelligence Reporting Automated solution to BMC business departments.

Expertise in business process and system analysis serving as effective primary liaison

between the business and technology group.

Executed and maintained program management processes and disciplines in the areas of:

program schedule and quality management; communications management; human resource

management; cost management; procurement management; risk / issue management; change

management.

Managing the Maintenance process for the BI team using the Microsoft Project, Access and

Excel tools; Coordinating and tracking the implementation process of enhancements with

development team. Created and followed the communication process with IS&T Department

Service Managers and promoted the planned enhancement on time.

Strong experience as a business analyst in various business departments: Finance, Purchase

Orders, Commissions, Consultant Services, Education Services, Product Licenses etc.

Organizing and managing the Change Management process for the Business Analytics team.

Usage of Remedy tools as for the monthly and expedited Releases.

Leading of Information Management communication process that included:

Collaboration Shared Point web site creation that is faces stakeholders and operational

team.

Created and followed the coordination process with IS&T Department Service Managers,

promoted the prioritized enhancement items according to scheduled plan

Wide experience in understanding business requirements, recommend efficient Ad-hoc

reporting solutions, solve complex problems. Created and documented process description and

process flow as well as robust use cases.

Designed and developed the Reporting projects for Business Operation Teams in Business

Objects and MicroStrategy environments.

Involved in Full Lifecycle process of the Behavior Based Observation and Reporting System

is purposefully built for HSE departments of Oil and Gas, Constructions and Engineering

organizations, looking to improve workplace safety and have a reliable process improvement

system. Implementation for iPads and iPhone smart phones.

Identity Management (IDM) Department

Product Manager in Identity Corporate Directory Manager (CDM) Application implementing

automatic provisioning processes in Identity Management Organizations.

Managing, leading, organizing, and integrating the development teams in product releases.

Training Channel Partners, Field Support, customers Development Teams on how to use the

firm's products.

Active involvement in customers implementations, releases of their products.

Proof-of-Concept Developments using the extended knowledge of Identity Management solutions

and tools.

Suit the application to run and to be installed in most known Application Servers. Solving

the problems related to configuration at customer site.

Work flow Request Manager Application Design for customers processes enhancements.

Authoring the Request Manager Workflow Implementations book. Research on customers most

used flows. Developing the Business Model based on business practices and completed design

of both Logical and Physical models.

Requirements definitions for advanced features, integration with other module in J2EE based

Suit, User Interface Implementation, version releases under the Scrum Methodology.

Control-SA (Security) Department

Lead Product Developer of Automation Group for Identity Management Business Unit

applications: Compliance Manager, Request Manager, Enterprise Service Manager.

Management of development groups (in Israel and India).

Full cycle sources control, backup and version control of development implementations.

Innovation of unique strategies, tools, and methodologies later adopted organization-wide.

Design of the Automation Modules for full set of Control-SA Agents.

Design of Automation Applications Interface for Identity Management Suite Web Based

Modules.

Implementation of automation tool controlling the Control-SA Provisioning Modules.

Control-SA (Security) Department

Staff Product Developer in Identity Compliance Manager Application project that implements

IT auditing standards for reports compatible with Sarbanes-Oxley standards.

Helping sales executives by making technical presentations (Forester team), answering

technical questions and managing customer trial through phone and on-site visits.

Offer post and pre sales technical support for current and new customers. Involvement in

POC processes as pre-sales group at customer sites.

Participation and assistance in formulating future business development plans and

strategies.

Face to face interaction with customers, professional services on problems related to

released versions.

Software Design of Wizard Application for Resident Security System application. Competed

development of Module Creation UI tool that enables end users to create the input modules

for Provisioning System.

Control-SA Identity Management Agent development and maintenance for Unix Platforms.

Defining and designing technologic requirements for new projects.

Dynamic career designing interactive user interface in the fast-paced Internet and Software

development industries.

Solution Strategy and Development (SDD) Department

Lead Product Developer in BMC Remedy Action Request System Project.

Installation and Configuration of BMC Remedy Action Request System - Service Process

Management platform.

Creation of robust integrated Reach Internet Application (RIA) clients for Web Application

solutions using Flex.

Automation process building for IT Service Management and Remedy Knowledge Management

applications.

Automation Proof-of-Concept implementation for SSD Business Unit projects.

Usability research and graphic design solving diverse GUI design issues for Reach Internet

Application (RIA)

Unitask Ltd

Feb 2002 - Sep 2003

Technologies Consultant of Oracle Applications customers in Israel and abroad.

Research, Design and Implementation of new modules enabling advanced processes for ERP

customers; Technical Presentations creation and demonstration to customers; Oracle

Applications Configurations and Solutions at customers' site; Applications Extension

Development for Oracle Applications; Software Design of Oracle Applications Technologies;

Development of Unix and Windows Scripts.

SHF Computers Ltd

Oct 1997 - Jan 2002

Rafael, System Division & Internet2Anywhere (in2a) Ltd Projects

Software Team Leader in Signal2CLick Server Application supplying the extensional service

for Telephony ISP.

System Requirements Definition, Top Level Design, Proof-of-concept for telephony

technologies; Product integration with partners on site, tuning the software system with

3rd Party Notification Products; Leading a cross-functional design team: DBA, Front-end and

Back-end developers, MAPI specialist; Object modeling design, tier structure development

and user interface definition.

NetXchange Communications

Software Engineer in Fax Server application that enables the fax transformation over IP

Oct 1995 - Sep 1997

Design of User Interface; Definition of System Requirements for fax Management Module

implementing the DB interface; Development of User Interface and Software Design of

applications.

Technical Expertise

Technical skills: Microsoft Project, Microsoft Visio, Word, Excel, Access, Rally

Development Process Tracking tool, Stream Step, Remedy Change Manager,

Share Point Project, Visio, Excel; Share Point, Rich Internet

Application (Flex), Java, JavaScript, C++, HTML, Unix scripts, Business

Objects, Micro Strategy

Databases and Tools: SQL Plus, Oracle 9i, Data warehousing concepts

Education

1991-1995 B.S. in Computer Science, Minor in Mathematics. The University of

Haifa.

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