Isea N. Reid
Brooklyn NY *****
Email: ********@*****.***
Objective: To obtain a position where I can be challenged in a fast paced environment and exercise my
interpersonal communication skills while efficiently carrying out various company initiatives. I seek a
position where I can play a key role in building clientele and helping to maintain a strong and healthy
customer relationship. I hope my analytical and leadership skills can be honed and sharpened in order to
prepare myself if an opportunity of advancement within the company were to present itself.
Work Experience:
Head Waitress- Squadz Bar and Grill Lounge, Brooklyn NY 10/11- present
• Multi-tasked by seating customers, serving seated customers and operated as a cashier for
departing customers and resolved customer complaints
• Learned to thrive in fast pace environment
CNA - Unlimited Care, Poughkeepsie NY 02/10- 06/11
• PT care -bathing, feeding, changing, dressing, and transporting
Host – Friday’s Restaurant, Poughkeepsie NY 02/09 – 02/10
• Appropriately seat customers and help with all aspects of restaurant functions as needed to
maintain high customer standards
CPS Intern- Dutchess County Social Services, Poughkeepsie NY 02/09-07/09
• Assess homes for children safety, inform parents of safety issue/s, and to ensure all safety issues
are corrected
Patient Technician- Dutchess ARC, Poughkeepsie NY 04/08-02/09
• Patient care- to provide live-in assistance to patients with mental and physical disabilities in
various activities and daily living
Sales Rep- Macy, Poughkeepsie NY 05/07-03/08
• Explain products and services, answer customer inquiries, cash handling, build sales, open new
lines of credit
Receptionist/Intern Nubian Direction II, Poughkeepsie NY 05/06-06/07
• Perform clerical duties including but not limited to bookkeeping, copying, faxing, mailing, filing
answer multi- line telephones and transfer to appropriate staff members
Education:
DCC/Nubian Direction - Poughkeepsie NY –GED 7/06
BOCES MTI - Poughkeepsie NY –CNA 12/09
American Intercontinental University- Illinois, IL – BA Hospitality Management- 2014
Skills/Assets
• Committed to helping others
• CNA certified
• Good work ethic
• Quick learner
• Excellent References