Customer Service Manager

Location:

Posted:

May 28, 2013

Timothy DeGroot

E-mail: **********@*****.***

Objective:

To obtain a position at Uline that optimally utilizes my knowledge for Business Administration and

Marketing to a degree that the company and I are equally satisfied with the positive results I will provide.

Education:

Columbia College of Missouri, May 2013

Bachelor of Science in Business Administration, Minor in Marketing

Cumulative GPA: 3.0/4.0

McHenry County College, December 2009

Associate of Science

Cumulative GPA: 3.7/4.0

Work Experience

Assistant Manager of Wall Covering Department, August 2012 – March 2013

Menards- Gurnee, IL

-Delegated and prioritized customer needs, executed leadership through the training of new

employees and ensured excellent customer service and profitability for the company.

Management Training Intern, January 2012 – August 2012

Radioshack- Antioch, IL

-Executed profitable sales strategies, implemented leadership skills by delegating to the other

employees and managing the store operationally.

Assistant to Master Carpenter, May 2008- May 2012

Covenant Home Builders- Spring Grove, IL

-Assisted in building and remodeling homes and excelled at maintaining the communication

between Carpenter and Customer to further assist the company is retaining business.

Volunteer Experience

Sunday School Teacher, August 2012- Present

Chain of Lakes Community Bible Church- Antioch, IL

-Provide education to children in an effective and fun teaching environment.

Worship Band, May 2007- Present

Trinity Evangelical Lutheran Church- Pell Lake, WI

-Demonstrate effective musical abilities during mid-week and Sunday services.