Project Manager Customer Service

John R. Leskovich

**** *. ******** ** ( Highland Park, IL ( 60035

847-***-**** ( *********@*****.*** (

www.linkedin.com/in/johnrleskovich

OBJECTIVE: Naval Officer with twenty years of experience in management,

team building, operations, employee and labor relations, human resources,

recruiting, and training. To utilize strong team building skills in a fast-

paced environment and lead complex organizations to higher levels of

performance.

EDUCATION

M.A. National Security and Strategic Studies, 2006, Naval War College,

Newport, RI

M.S. Leadership and Human Resource Development, 2000, Naval Postgraduate

School, Monterey, CA

MBA Program, 1998, Old Dominion University, Norfolk, VA. Ten credit hours

complete.

B.S. Economics, 1993, United States Naval Academy, Annapolis, MD

Defense Equal Opportunity Institute (DEOMI) Graduate, 2011

Disney Institute Seminars in Customer Service Excellence and Team Culture,

2011, 2010, 2009

Professional in Human Resources (PHR) Certification, 2003

Professional Selling Skills (PSS), Professional Sales Coaching (PSC), 2002,

Achieve Global

EXPERIENCE

DIRECTOR OF OPERATIONS/MILITARY TRAINING (2012-2013)

Navy Recruit Training Command, Great Lakes, IL

Leads 600 Recruit Drill Commanders and staff in the training and

education of over 40,000 new recruits annually at the Navy's only

basic training command.

. Develops and implements operational policies and procedures to enhance

recruit training.

. Assumed leadership of a department manned at only 65% and immediately

began process improvements to maximize available resources.

. Developed a comprehensive operational analysis now used by higher

headquarters for recruit capacity, allowing senior decision makers to

adjust larger policies and goals in support of overall Navy manning.

Conducts weekly quantitative analysis to adjust recruit flow and

training.

RECRUITING COMMANDING OFFICER (2011-2012)

Navy Recruiting District, Nashville, TN

Hand selected by Navy Recruiting Command to assume command on short

notice following the removal of senior leadership. Ranked #1 of 13

Eastern Region Commanding Officers.

Led 270 personnel geographically dispersed in 98 stations across seven

states in the recruitment of men and women for officer and enlistment

programs in the regular and reserve components of the U.S. Navy.

Developed plans, policies, and programs to achieve assigned monthly

and annual goals.

. Though the District lagged in several mission areas upon arrival,

generated significant increases in efficiency and operations that

resulted in 100% goal attainment in all areas for the fiscal year.

. Developed and maintained college, business, and personal contacts to

increase productivity.

REGIONAL DEPUTY COMMANDER/CHIEF OF STAFF (2008-2011)

United States Military Entrance Processing Command, Eastern Sector, Great

Lakes, IL

Ranked #1 of over 100 officers for three consecutive years.

Led a joint military and civilian staff in the command, control, and

operational oversight of six battalions, 34 stations, and 1500

personnel geographically dispersed in the 26 Eastern United States in

the processing of applicants for enlistment into the Armed Forces.

. Primary action officer for new civilian job description development,

dispute resolutions, equal opportunity (EO) mediations, hiring and

removal actions, performance evaluations, salary and performance

awards. Significant experience with unions and non-unionized

employees.

. Action officer and project manager for development of a new

organizational design previously unsupported by Department of Defense

leadership. Detailed action plan was developed for and approved by

the Deputy Undersecretary of Defense allowing the command to

drastically increase operational efficiencies and use of all available

resources.

. Managed a $3M annual operating budget and $300M in facilities.

STATION COMMANDING OFFICER (2006-2008)

United States Military Entrance Processing Station, Jacksonville, FL

Ranked #1 of 28 Commanding Officers from all services and hand selected

for follow on assignment as the Eastern Sector Deputy Commander.

Led a joint military and 80 percent civilian staff in the processing of

applicants for enlistment into the Armed Forces in Florida, Georgia,

and South Carolina.

. Primary official for all civilian hiring and disciplinary actions,

performance appraisals, and training.

. Assumed command of a struggling station and formed the team into one

of the nation's finest, winning several quarterly awards not earned in

previous years.

. Selected as one of only eight Commanding Officers nationwide to serve

on the executive board for the planning and command implementation of

the National Security Personnel System.

GRADUATE STUDENT, NAVAL WAR COLLEGE (2005-2006)

OPERATIONS/ENLISTED PROGRAMS DEPARTMENT HEAD (2002-2005)

Navy Recruiting District, Pittsburgh. PA

Led 160 personnel geographically dispersed in 42 stations across four

states in the recruitment of men and women for enlistment programs in

the regular and reserve components of the U.S. Navy.

. Enlisted Programs previously finished last nationally of 31 Recruiting

Districts and had not achieved annual goals in eight years. Led the

command to most improved District two consecutive years and three

years of successful mission attainment in all mission areas.

UNDERWAY OPERATIONS DEPARTMENT HEAD (2001-2002)

Afloat Training Group, Middle Pacific, Pearl Harbor, HI

Led 100 personnel in the shipboard and classroom training and education

of Pacific Fleet based ships to maintain required states of afloat

readiness.

. As the sole Cruise Missile Qualification Officer located in the Middle

Pacific, was the recognized expert for all Tomahawk cruise missile

operations and employment.

COMPANY OFFICER/ INSTRUCTOR (1999-2001)

United States Naval Academy, Annapolis, MD

Led 143 midshipmen in academic, physical, and professional education,

training, and development in preparation for service as officers in

the United States Navy.

. Concurrently served as an adjunct instructor, teaching sections of

Junior and Freshman Midshipmen in academic areas of Leadership and

Organizational Theory.

GRADUATE STUDENT, NAVAL POSTGRADUATE SCHOOL (1998-1999)

TOMAHAWK SENIOR MISSION PLANNER (1996-1998)

Afloat Planning System Atlantic, Norfolk, VA

Assistant Officer in Charge of a forward deployed detachment that

designed target packages and mission flight profiles for cruise

missile operations in the Mediterranean Sea and Persian Gulf.

. The Navy's first Lieutenant Junior Grade to earn qualification as a

Mission Planner in Atlantic Fleet.

DIVISION OFFICER (1994-1996)

USS ARTHUR W. RADFORD (DD 968), Norfolk, VA

Led two divisions of 31 personnel in the employment and maintenance of

Tomahawk cruise missile and gunnery operations and equipment while

forward deployed to Haiti and the Mediterranean and Black Seas.

Collateral duties in ammunition logistics, command security, law

enforcement.

. Developed a new, innovative gunfire training plan utilizing the Global

Positioning System (GPS) that allowed the ship to conduct gunfire

training when no standard charts were available.

STUDENT, SURFACE WARFARE DIVISION OFFICER SCHOOL (1993-1994)

AVAILABILITY DATE/GEOGRAPHIC PREFERENCE: Available July/August 2013.

Prefer Central Ohio.

Contact this candidate