Customer Service Sales

Home: **** ***** ****** ******,

Chicago, Illinois 60647

Phone: 330-***-****

Elena Frajia

Email: *******@*****.***

Objective Dynamic, team-spirited individual seeking to utilize my recruiting and

training experience to contribute to your organization’s success. Seeking

full-time employment that involves a challenge and opportunity for

growth.

Education Mount Union College, Alliance, Ohio

Major: International Business & Economics Minor: French

Transferable Skills Team Leadership

Strategic Planning

Strong customer service and people skills

Computer Skills Knowledge of SPPS, Microsoft Word, Excel, Office, PowerPoint, and

Bullhorn

Work Experience

January 2012- Apartment People Realty HR Assistant Vanessa Miranda, Chicago IL

Present

I spend most of day handling questions, attending budgeting and strategic

planning meetings, recruiting, and interviewing prospective

internal/external employees. The rest of the time I:

•Input work orders, close as needed, add new users, enter asset

information, and perform monthly reports based on extracted data and

yearly goals.

•Enter payroll for all hourly based employees and track Paid Time Off.

•Order all office supplies and keep critical items stocked. Including

Business cards.

•Prepare monthly reports that include SLA's (Service Level Agreements)

for labor, reactive work requests and preventative maintenance work

orders.

•Prepare reimbursable invoices for payment to our corporate office and

make sure it’s present in a monthly blanket invoice.

•Interact with clients, internal and external venders or contractors.

•Ability to handle sensitive or personal information with professionalism.

•Serve as site HR representative; assist with password resets, setting up

benefits and direct deposit information as needed.

•On-board new hires into the connect web based site, conduct new hire

orientations.

•Make and present PowerPoint’s, thus creating binders with addition

information for staff.

MindSpring Partners Consultant Privately Held; Technical Recruiter

Casey Chism, Chicago IL

July 2011-January Sales: MindSpring is a full-service recruitment firm focused on Financial

2012 Services, Information Technology and Business Operations and offering

permanent contingency placement, IT consulting solutions and temporary

staffing services. With deep experience in partnering with clients, the

principals of MindSpring Partners offer specialized knowledge and

uncompromising client service.

Crystal Equation Consultant Privately Held; Information Technology

and Services industry –Miles Muslin, Chicago IL

September 2010 - Sales: Crystal Equation is an engineering services provider offering

July 2011 technical project management, system integration and test support.

Demonstrated efficiency of process, commitment to task, superior

performance and uncompromising mission support.

Lettered in softball 2006-07

Awards received Caritas Family Scholarship For Academics $16,000 toward college

tuition

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