Sales Customer Service

Kevin

MacDonald

** ******** ***

Patchogue, New York 11772

631-***-****

*********@*****.***

Professional Summary: A challenging operations position, which will

utilize my background in high

technology business. Emphasizing in production,

materials, and inventory management. Working with

Customer Service and using team-based problem solving

skills.

Experience:

Photonics Industries International

2012-2013

Master Scheduler

. Managed and lead a Planning and Purchasing group in the

manufacturing of custom high speed lasers used in a variety of

applications.

. Supervised six electronic assemblers and technicians in the

fabrication of Umbilical and Drivers to support production.

. Oversaw five individuals in a machine shop, planning the

production of precision parts using Haas CNC machines.

. Worked closely with several key departments in developing a team

based repetitive manufacturing environment with close attention

to cost cutting and process improvements.

Ken's Air Conditioning and Refrigeration

2011-2012

Sales Manager

. Increased sales

. Provided written estimates

. Calculated required materials, procurement and installation

. Service of residential and commercial HVAC systems.

DATA DEVICE CORPORATION, BOHEMIA, N.Y.

1985-2010

Senior Production Planner

. Managed and lead five professionals in the planning, execution,

and

status tracking of a $186 million hybrid circuit

and circuit card assembly

business.

. Lead role in a major order to invoice re-engineering effort that

significantly improved

customer satisfaction, on-time delivery, and

inventory performance.

Specific responsibilities include the following:

. Committed and schedule customer orders for DDC's New York and

previous

Ireland facilities

. Developed the Master Production Schedule which exploded

material; and other critical resource requirements through MRP

. Estimated labor, yield and material requirements and established

recommended start dates to support a continuous flow of the

manufacturing process

. Submitted RFQ's, negotiated price, terms and delivery with

vendors to determine quality ratings and to establish preferred

vendor status.

. Prepared and submitted Purchase Orders to vendor approved

sources

. Worked with key departments to establish and survey the

feasibility of Outsourcing processes and/or fully manufactured

product requirements based on quality, cost and delivery and

issuing Statements of Work where needed.

. Interfaced with U.S. and international sales representatives on

delivery commitments and other related customer issues

. Reported directly to the President and Executive management on

backlog position,

master sales plans, qualification requirements, potential

delinquency exposure, and other issues that directly impacted

the company's profitability.

. Provided leadership and direction to other interface groups such

as buyer/planners, Program Managers, and technical support

groups

. Participated and/or led several self-directed, cross-functional

continuous improvement teams such as the Order

Fulfillment Core Process Team, the Xerox Glovia MRP

Implementation Team, New Product Transition Team, Continuous

Flow Test Team, and the Sales/Management Information Integrity

Team

Education:

CW Post

Brookville, N.Y.

BS Management

Suffolk County Community College

Selden, N.Y.

AS, Business Administration

Grumman Data Systems Institute

Bohemia, N.Y.

Certificate (690 hours), AC/DC Technology,

Analog and Digital Theory, Circuit Analysis

Specialized Training:

-Wharton School of Business (Effective Executive Workshops)

-Zenger Miller (TQM, Teaming Processes, Creative Leadership

-APICS Certification (Completing CPIM Certification Program)

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