Manager Sales

MICHAEL WOOD

**** ****** ** #****

Redlands CA **373

Cell 310-***-****

********@*****.***

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Summary

Corporate general manager with experience in:

Multi-unit management

Market management

Team building Trade show

sales and marketing

Finance Big ticket

sales

Inventory control Problem

solving

Coaching Recruiting and staff

development

Leadership Public speaking

Customer service Communication

Accounting Budgeting

Forecasting Profit and loss

analysis

Professional Experience

Independent Sales Representative

8 Months

Softub

Mobile, AL

. Sales of premium hot tubs in trade shows utilizing strong

presentation and closing skills.

Fabrication Specialist

Mobile, AL

. Developed a strategy of identifying new opportunities, cold calling,

lead development and follow thru that generates

revenue to pay my fee and sustain a lasting business relationship

between manufacturer and customer.

General Manager

1

Year

Easylife Furniture Los Angeles, CA

. Brought the new Los Angeles store location into compliance by

successfully hiring and training staff

. Received highest ranking for flawless customer service as reviewed in

FURNITURE Today, "Secret Shopper"

. Merchandising

. Marketing, including cloud based

. Inventory control

. P & L analysis

Hearing Health Care Provider

3 Years

Sonus USA Long Beach, CA

. Provider for three office locations

. Increased private pay sales by 15% in a predominantly third party

billing office

. Well versed in a wide variety of manufacturers' fitting software

. Produced sales obtained by community outreach seminars, trade shows

and grassroots advertising

Branch Sales Manager 3 Years

Terminix Santa Fe Springs, CA

. Orchestrated opening of the Santa Fe Springs regional training center

and branch location

. Responsible for all phases of hiring and training of new employees

. Supervised twelve field representatives

. Routinely held regional job fairs

Regional Manager/Fine Jewelry 5 Years

Wards 11 Los Angeles area locations

. Responsible for all phases of personnel and management decisions

. During the years that I held the position, the Los Angeles region

produced an 18% YTD sales increase

. Increased employee retention to 90% thru progressive counseling,

coaching and discipline

Senior Manager 17 Years

Kay Jewelers Various States

. Most successful grand opening in Kay Jewelers history to that date

. Store was responsible for $1.5 million in product sales with an

inventory shrink of less than .6% (lowest percentage of loss company-

wide)

. Achieved average of 125% of yearly sales quotas, annually

. "Manager of the Year Award" for the years 1980, 1981 and 1982

. Kay Jewelers "Presidents Club Award" for the years 1980 and 1981

Education

A.S., Electronic Engineering / Computer Science

Community College of Allegheny County Pittsburgh, PA

Major: EET

GPA: 3.7

Student Union Officer (secretary)

Graduated with honors

Training

. Diamond Course GIA, Santa Monica, CA, Recipient AGA scholarship,

Diamond course.

. Kay Corp Manager Training Course Kay Corp, Alexandria VA, All phases

of management including but not limited to product knowledge,

management style, time management, human resource development and

management, inventory control, and train the trainer.

. Terminix management training, Los Angeles CA, Multi-phase management

program including hiring, progressive coaching, training, letter

writing, human resource procedures and laws, time management, and

6 SIGMA program.

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