Customer Service Data Entry
Resume:
Candace Lynch
Nashville, NC ****6
Phone: 252-***-****
*************@*****.***
OBJECTIVE: To join a company that provides stability, security and avenues to learn and grow. I am looking for an entry
level position in the Downstream Processing area; Aseptic Processing, Equipment Preparation, Filling or
Packaging.
WORK EXPERIENCE: Novartis (PRO Unlimited) Mar. 2012 – Dec. 2012
Manufacturing Associate Holly Springs, NC
I worked in the Support Department which supported Upstream and Downstream production areas.
Duties included executing the following task activities on the shop floor.
• Executing process steps according to defined SOP’s and BPR’s
• Cleaning, preparing and sterilizing production equipment in a compliant manner.
• Assembly, set-up, and disassembly of production equipment.
• Executed all task assignments in accordance to cGMP.
• Operating as a process and equipment Subject Matter Expert (SME) on the shop floor.
• Small Volume Preparation of Buffers (Small and Large Scale).
• Buffer Charging Operations (UF/DF Skids).
• Operation of Autoclaves and Parts Washers
GSK (Kelly Temporary Services) GSK (Randstad Temporary Service) May 2009- Mar 2010
Packaging Operator Zebulon, NC
I worked in Downstream Packaging Department where my responsibilities were:
• Ensure continuous process flow of equipment to minimize downtime to produce quality products.
• Performing in-process testing
• Visual inspection of the product
• Disassembling, cleaning and reassembling production equipment
• Executed all task assignments in accordance to cGMP.
GlaxoSmithKline Jun. 2007 – Apr. 2009
Manufacturing Operator I Zebulon, NC
I maintained continuous operation of the Tablet Coating Machine and produced quality products while
minimizing downtime. Additional duties included:
• Performing in-process testing and level one visual inspection of the tablets during process operation.
• Disassembling, cleaning and reassembling the equipment while following company Standard
Operating Procedures (SOP) and Good Documentation Practices (GDP).
• Performed SAP Transactions on a daily basis to enter batch record information into the Inventory
Management System.
• Executed all task assignments in accordance to cGMP.
GSK (Kelly Temporary Services) May 2006 – Jun. 2007
Packaging Operator Zebulon, NC
I worked in the packaging department where my duties were to sustain production on various assembly lines.
Additional activities included:
• Maintaining continuous operation of quality products while minimizing downtime.
• Performing in-process testing and level one visual inspection of the tablets during process operation.
• Disassembling, cleaning and reassembling the equipment while following company Standard
Operating Procedures (SOP) and Good Documentation Practices (GDP).
• Performed Real Time SAP Transactions on a daily basis to enter batch record information into the
Inventory Data Base.
• Executed all task assignments in accordance to cGMP.
Befco Incorporated Jun. 1996 – May 2006
Receptionist Rocky Mount, NC
I worked as a Receptionist answering calls and sustaining the office in a state of readiness. Duties are as
follows:
• Routed mail to and from Post Office.
• Distributed mail to accurate departments.
• Answered multiple phone lines, typed correspondence, handled literature.
• Performed data entry, faxed, filed, ordered supplies, and maintained copy machines.
Sprint Telephone Apr. 1993 – Aug. 1996
Operator Rocky Mount,
NC
I directed customers to the appropriate department for multiple services. Assisted with toll calls and collect
calls.
SKILLS: Experience using Microsoft Word, Excel, Power Point and Data Entry, Delta V and Lean Six Sigma
Over eight years of experience working in a FDA Regulated Environment
Over four years of Forklift experience.
Strong Customer Service Skills
EDUCATION: Nash Community College Aug. 2010 – May 2011
Medical Office Administration Rocky Mount, NC
CERTIFICATIONS: Nash Community College Jul. 2010 – Oct. 2010
Office Clerical Skills Certificate Rocky Mount, NC
REFERENCES: Stephen Donaldson Supervisor 919-***-****
Howard Stout Supervisor 919-***-****
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