Sales Manager
Resume:
Chris M Golden
Coral Springs FLA 33071
Cell: 336-***-****
*********@*****.***
Objective
To obtain a permanent full-time position within a secure environment that will allow me to utilize my talents and abilities to build a career that will be mutually beneficial for the company and myself.
Work Experience
09/12- 04-13 AON Hewitt / Finance – TEMP Assignment Winston Salem, NC
Supplied support for both PM’s and CFA’s by running Contracts and Project reports
Formatting and then sometimes analyzing those reports to be used on PM calls
Some experience in Maestro with updating and closing out tickets.
10/10–10/11 M.E.T. Landscaping / Landscaper Cape Cod, MA
General duties: re-designing yards, lawn upkeep, brick and rock work
11/07 – 08/10 Arrow Electronics / Account Analyst DTC, CO
Collections, daily cash and check postings, daily bank deposits, CC transactions including charge backs.
Gathered and then evaluated statistical data, and then prepared the research for upper management
Generated reports for the tracking of current and past Install Projects
Ability to manage business processes and identify opportunities to improve organizational effectiveness
Daily conference calls with Regional Branch’s, and Area Directors to coordinate sales and collections efforts.
Created reports focusing on possible problematic alerts and formulated sustainable processes for future reporting.
Worked closely with Sales Reps and credit agencies to set up new customers.
Account research and reconciliation, credit and financial analysis, D&B reports
Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Assisted Credit Manager with client/billing resolutions, collections team assignments, and forecasting collections goals.
Created Excel spreadsheets on a daily basis for both customer correspondence and inter-company evaluation.
Strictly adhering to company guidelines pertaining to collections, lines of credit, new accounts and reconciliation.
06/05–10/07 Ciber Inc / Credit Analyst / Collections Denver, CO
Account research and reconciliation, credit and financial analysis, D&B reports, worked with credit agencies to set up new customers.
Assisted with the creation, and quality control of Install databases and the development and implementation of those databases
Have maintained balances on customer accounts by verifying, allocating, posting, reconciling transactions, then resolving discrepancies to prevent future issues.
Gathered and then evaluated statistical data, and then prepared the research for upper management
Daily conference calls with Regional Branch’s, and Area Directors to coordinate sales and collections efforts.
Created Excel spreadsheets on a daily basis for both customer correspondence and inter-company evaluation.
Experience with writing and reviewed client contracts to ensure all billing, maintenance and TOS were accurate according to company policy.
Interact with several departments within the company to resolve billing disputes.
Set up and reviewed client contracts to ensure all billing was accurate.
Perform extensive research on accounts to determine the correct monies owed.
05/04–05/05 GE Access. / Billing Analyst / Financial Associate -TEMP Denver, CO
Worked closely with Sales Reps and credit agencies to set up new customers.
Evaluated new customer accounts, set credit and spending limits by utilizing D&B reports and verifying Banking references.
Interact with several departments within the company to resolve billing disputes and new customer accounts.
Strictly adhering to company guidelines pertaining to collections, lines of credit, new accounts and reconciliation.
Perform extensive research on accounts to determine the correct monies owed.
Outgoing and incoming collection calls.
09/00–04/04 Expanets Lead Billing Analyst Denver, CO
Assisted Credit Manager with client/billing resolutions, collections team assignments, and forecasting collections goals.
Worked closely with Sales Reps and credit agencies to set up new customers.
Evaluated new customer accounts, set credit and spending limits by utilizing D&B reports and verifying Banking references.
Interact with several departments within the company to resolve billing disputes and new customer accounts.
Strictly adhering to company guidelines pertaining to collections, lines of credit, new accounts and reconciliation.
Perform extensive research on accounts to determine the correct monies owed.
07/98–05/00 Southern Optical Collections Manager Greensboro, NC
As the office manager, I oversaw a staffing of 5 collectors.
Was responsible for payroll, schedules, vacation approval, A/P, A/R, recruiting and training of new employees, and termination.
Made all decisions for account reconciliation concerning credits and refunds to client accounts based on revenues generated from each account.
By using financial statements, Dunn & Bradstreet reports, and credit reports, I was responsible for setting credit limits for new customers, re evaluating credit limits for current customers, and working closely with outside sales reps to determine if new customers were a credit risk.
Worked closely with branch managers to coordinate and implement new collection procedures. This was done by researching and pricing new telephone systems, new collection software and communicating with these offices to expedite installation and start-up.
Our collectors dealt with private eye care physicians, different optical corporations, and Government facilities.
I assisted and guided the collectors in making difficult decisions, and researching problems on various accounts.
07/95–06/97 American Express Small Business Services Analyst Greensboro, NC
Through analysis of D&B reports, various financial statistics, and Banking information, I was to determine the credit worthiness and set lines of credit for new and existing Small Business accounts.
Worked closely with Sales Reps and credit agencies to set up new customers.
Re evaluated customer accounts on a regular basis to determine spending limits.
Education
1992-1995 North East High-school McLeansville, NC
1995-1997 Guilford Tech Jamestown, NC
Computer Skills
Oracle 11i, Windows, Office, Excel, Siebel, PeopleSoft 9.0, SAP and Precise, QuickBooks, SUN MS, Maestro, Lotus Notes
With almost 11 years in the Corporate Financial arena and a diverse
background, ranging from Collections, Customer Service, A/P, A/R, Credit and Financial
analysis, Bank and Client Reconciliation, I feel that I would be a
strong candidate, and a valuable asset to your company.
Please see attached Resume for further information.
Thank you for your time!
Chris M Golden
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