Quality Assurance
Resume:
MATTHEW C. LUTES
Fayetteville, North Carolina 28304
*******@*****.***
MANUFACTURING PROFESSIONAL
QUALITY ASSURANCE / QUALITY CONTROL
Quality Process Coordination / Process Analyst / Quality Technician
Skilled Process Control professional, experienced in the oversight, implementation, and maintenance of product quality assurance and control systems. Effectively provided departmental supervision in the implementation of manufacturing standards, methods and procedures for inspecting, testing, and evaluating the accuracy and reliability of products and equipment. Assisted manufacturing in gathering and analyze data to improve process and product quality and publish data and reports on performance against goals. Ability to analyze problems and develop action plans to improve performance. Strong leadership and team building skills, supervised up to 27 direct reports.
Quality Coordination
Process Control Analysis
Team Building/Leadership
Quality Technician
Continuous Improvement
Root Cause Analysis
Production Reporting
In-Process Inspection / Testing
ISO/TS 16949
Cost Reduction Initiatives
Production Efficiency
JIT / Kanban
EXPERIENCE
GOODYEAR TIRE AND RUBBER COMPANY, Fayetteville, NC 1982 – January 2013
Formerly Kelly Springfield Tire, a wholly owned subsidiary of The Goodyear Tire and Rubber Company
Process Control Shift Coordinator 1997 - January 2013
Directed day to day activities of 27 associates in a highly automated, 3,000 employee, high-speed tmanufacturing facility. Provided departmental oversight and administered product quality programs with regards to tracking quality issues, monitoring, reporting, root cause analysis, corrective and preventive actions. Maintained a quality management system to improve efficiency, reduce cost and support industry standards. Provided supervision for quality technicians, machine and test technicians.
Gathered and analyzing performance data and charts against defined goals.
Validated and qualified the implementation of new equipment, processes and products. Ensured tests and procedures were properly understood, carried out and evaluated.
Supported the training, implementation and control of Standard Operation Practices SOP, document control, complaint tracking system, continuous improvement and root cause analysis methodologies.
Drove corrective and preventive action response through the complaint tracking system.
Monitored scrap and maintained proper set-up on all production machines. Coordinated daily work assignments.
Ensure compliance t ISO/TS 16949 requirements.
Quality Technician, Non-Uniformity Analyst 1996 - 1997
Reviewed, analyzed and reported on quality discrepancies related to manufactured products. Generated and analyzed uniformity, balance and geometry daily reports. Provided feedback to production and engineering departments
Monitored yields and trends and initiated troubleshooting actions in case of major uniformity issues.
Tested products, analyzed the data and took necessary actions.
Conducted uniformity, geometry and balance machine repeatability, analyzed results and took corrective actions, including machine calibration.
Monitored production machine repeatability test results. Conducted bead correction machines set-ups.
Knowledge of quality management systems: CCC, ISO/TS 16949.
Analyzed and determined causes of product non-uniformity.
Investigated problems and developed disposition and corrective actions for recurring discrepancies.
Interfaced with area managers to determine whether components could be used.
Recommended corrective actions, dispositions and modifications.
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Process Control, Machine Technician 1987 – 1996
Provided oversight to ensure proper machine specification were maintained. Supervised and accountable for set-up operators and machine technicians.
Performed corrective maintenance on multiple types of manufacturing equipment, including adjustments and routine set up changes.
Performed analytical troubleshooting, provided technical leadership to other technicians, repair parts and technical data/information and provide overall support for all aspects of manufacturing operations.
Set-up, startup and made adjustments to process conditions to meet quality control specifications.
Experience using Calipers, Micrometers, Gauges, Dial Indicator, Scope and Issac Jig.
In-Process Inspection, Quality Testing, Process Control Feedback Personnel 1985 – 1987
Performed in-process inspections and ran products on force machine to obtain computer analysis simulating actual tire performance.
Production Operator / Machine Operator, R.3 Builder 1982 - 1985
Operated and monitored high-speed production machines. Respond to functional abnormalities and made routine corrections. Utilized calipers, micrometers, comparator and go / no-go gauges.
Monitored machines to prevent anticipated malfunctions.
Performed minor machine set-up and change-over for new products. Made adjustments to equipment to ensure proper operation.
Performed product quality in-process inspections.
Maintained appropriate production records as required, i.e. Quality Inspection Records, Quality Reports, and Inventory entries.
Assisted in training co-workers and contract workers in assembly process and procedures.
EDUCATION
Seventy-First High School, Graduate
Fayetteville, NC
COMPANY SPONSORED TRAINING
PC Basics Trainings, Zero Tolerance, Situational Leadership, Environmental Awareness
Quality Awareness, Hazcom General Awareness, Workplace Violence, Toxic Substance Contamination
Emergency Evacuation/Fire Prevention, Performance Management, QSI Training
CNE Training, Uniformity Tire Assembly, Lockout / Tagout, Continuous Improvement
EPA Audit, Environmental Waste Matrix, Asbestos Awareness Procedures
Six Sigma Orientation, Electrical Safety
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