System/Software Engineer, Storage Administration
Resume:
Gregory P. Patterson
Red Bank, NJ 07701
*******@*****.***
OBJECTIVE:
Obtain technical position within a dynamic technology company, leveraging current
enterprise systems/software development, system administration and business
management background.
EMPLOYMENT HISTORY:
March 2003 – July 2012; Corporate Services, Solutions Architect a t CommVault
Systems
● Resource Management SME for collecting and reporting metrics across all Simpana
modules including capacity planning, performance and resource utilization.
● Hands-on system administration of Windows/Unix physical and vir tual servers
consisting of Active Directory, VMWare, Sharepoint, Exchange, SQL and Linux (Red
Hat and SuSE).
● Installation and configuration of SQL Server, Reporting Services and IIS as
integrated components of Simpana server modules; including backup and recovery of
standalone and cluster configurations.
● Utilize windows scripting for defining user and computer resource security and
access; installing software modules and pre and post job activity related to Simpana
activity.
● Assess customer requirements, position Commvault products, identify product and
license requirements.
● Perform technical product demos, training sessions, and Proof-of-Concept reviews for
customers and engineers in the field.
● Conduct product reviews for new release functionality, software installation and
configuration and scalability review. Create and deliver product training materials;
such as Field Guides, presentations and recorded sessions.
● Identify product issues/anomalies and follow-on escalation; identify and document
future product enhancement requests.
April 1999 – November 2002, Senior Systems Engineer at EMC, Corporation
As a technical consultant supporting enterprise accounts across all vertical markets,
including financial, insurance, pharmaceutical, medical, media and entertainment,
provided technical support through the following responsibilities:
• Identified and defined IT business requirements associated with the implementation
of enterprise backup and recovery, disaster recovery, SAN/NAS consolidation, multi-
tier internet applications, ERP, VLDB, mail, etc., across a variety of open system
platforms.
• Designed and architected solutions based on EMC 2’s products, services and
resources to maximize customer ROI. Apply industry standards and best practices,
a long with company design and interoperability criteria to achieve fast time-to-
market with increased r isk avoidance.
• Provided post-sales support, leveraging technical open system/network
administration background, to ensure deliverable i tems meet customer requirements
and Service Level Agreements in a timely manner.
• As a member of the “SAN Vir tual Team” routinely provided expertise and hands-on
support within the organization on technical applications, business issues and
emerging technologies.
• Assisted customers with scripting administration activities in deploying TimeFinder
and SRDF solutions.
January 1998 –April 1999, Senior Staff Consultant at ECCS/StorageEngine, Inc.
Responsible for pre and post sales technical support activities, including customer
presentations, installations, testing and adoption of products in customer’s IT
infrastructure. Identify customer requirements and deliver real-time storage solutions in
an effort to distinguish products and services from the competition. Responsible for hands-
on implementation of fault-tolerant, high availability network file servers and RAID
storage subsystems in heterogeneous environments (Windows/Unix/Novell). As well as, the
integration of third-party hardware and software products for robust enhancement of
product line within open systems market. Provide on-site installation, service and training
for diverse customer base; including financial, imaging and retail companies. Provide
system/capacity planning, performance tuning and system analysis through verification
and validation of products targeted for general availabili ty. Required working knowledge of
SCSI and Fibre Channel protocols, logical volume management/backup software, Web
Server/Browser design and implementation, SMB/CIFS, NFS, TCP/IP, and NDMP, etc.
July 1997 – December 1997, Senior System Engineer at M EGASOFT Online.
I n support of Sales department, performed technical demonstrations on a regular
basis to senior level decision-makers within M IS departments of Fortune 500 companies.
M anaged beta release program for Web Transporter, multi-platform, web-based Electronic
Software Distribution application installed at major corporations and universities.
Personally installed Web Transporter on Windows platform at major securities and big six
accounting fi rms and t rained prospects in enterprise-wide electronic software distribution.
P rovided system integrator orientation support utilizing Web Transporter technology, i.e.,
TCP/IP, DNS, HTTP, Web server/browsers, SGML/HTML, CGI/Perl and Java applications.
January 1986 – June 1997, Member Technical Staff at Computer Sciences
Corporation
As Support Engineer performed real-time, ad hoc system administration at military
field exercises and demonstrations for Army Tactical Command and Control System –
Maneuver Control System. Responsible for software/network installation and
troubleshooting. Knowledge of Sun workstations client/server architecture, Solaris, Motif,
X-Windows, Informix and DCE.
As Technical Specialist in support of Post Deployment Software Support for U.S.
Army Satellite Communications Agency; co-authored an integrated Software Configuration
M anagement Plan documenting policies and procedures for identifying, controlling, status
accounting and auditing changes to baseline configuration i tems in a top-down structured
software development environment.
Education:
Microsoft Certified Systems Engineer
MBA, Monmouth University
BA; Seton Hall University
Training:
CommVault: System Administration; Oracle Administration
EMC: Storage Area Network Design for System Engineers; Avalon Media Asset
M anagement; AS/400 In t roduction and Software Features; SRDF, Timefinder, Oracle and
Metrocluster Integration Workshop; Clariion L3 Training, EMC Veritas Foundation Suite
and Database Edition
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