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System/Software Engineer, Storage Administration

Location:
Red Bank, NJ, 07701
Posted:
May 28, 2013

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Resume:

Gregory P. Patterson

** ***** ******

Red Bank, NJ 07701

732-***-****

abwfcp@r.postjobfree.com

OBJECTIVE:

Obtain technical position within a dynamic technology company, leveraging current

enterprise systems/software development, system administration and business

management background.

EMPLOYMENT HISTORY:

March 2003 – July 2012; Corporate Services, Solutions Architect a t CommVault

Systems

● Resource Management SME for collecting and reporting metrics across all Simpana

modules including capacity planning, performance and resource utilization.

● Hands-on system administration of Windows/Unix physical and vir tual servers

consisting of Active Directory, VMWare, Sharepoint, Exchange, SQL and Linux (Red

Hat and SuSE).

● Installation and configuration of SQL Server, Reporting Services and IIS as

integrated components of Simpana server modules; including backup and recovery of

standalone and cluster configurations.

● Utilize windows scripting for defining user and computer resource security and

access; installing software modules and pre and post job activity related to Simpana

activity.

● Assess customer requirements, position Commvault products, identify product and

license requirements.

● Perform technical product demos, training sessions, and Proof-of-Concept reviews for

customers and engineers in the field.

● Conduct product reviews for new release functionality, software installation and

configuration and scalability review. Create and deliver product training materials;

such as Field Guides, presentations and recorded sessions.

● Identify product issues/anomalies and follow-on escalation; identify and document

future product enhancement requests.

April 1999 – November 2002, Senior Systems Engineer at EMC, Corporation

As a technical consultant supporting enterprise accounts across all vertical markets,

including financial, insurance, pharmaceutical, medical, media and entertainment,

provided technical support through the following responsibilities:

• Identified and defined IT business requirements associated with the implementation

of enterprise backup and recovery, disaster recovery, SAN/NAS consolidation, multi-

tier internet applications, ERP, VLDB, mail, etc., across a variety of open system

platforms.

• Designed and architected solutions based on EMC 2’s products, services and

resources to maximize customer ROI. Apply industry standards and best practices,

a long with company design and interoperability criteria to achieve fast time-to-

market with increased r isk avoidance.

• Provided post-sales support, leveraging technical open system/network

administration background, to ensure deliverable i tems meet customer requirements

and Service Level Agreements in a timely manner.

• As a member of the “SAN Vir tual Team” routinely provided expertise and hands-on

support within the organization on technical applications, business issues and

emerging technologies.

• Assisted customers with scripting administration activities in deploying TimeFinder

and SRDF solutions.

January 1998 –April 1999, Senior Staff Consultant at ECCS/StorageEngine, Inc.

Responsible for pre and post sales technical support activities, including customer

presentations, installations, testing and adoption of products in customer’s IT

infrastructure. Identify customer requirements and deliver real-time storage solutions in

an effort to distinguish products and services from the competition. Responsible for hands-

on implementation of fault-tolerant, high availability network file servers and RAID

storage subsystems in heterogeneous environments (Windows/Unix/Novell). As well as, the

integration of third-party hardware and software products for robust enhancement of

product line within open systems market. Provide on-site installation, service and training

for diverse customer base; including financial, imaging and retail companies. Provide

system/capacity planning, performance tuning and system analysis through verification

and validation of products targeted for general availabili ty. Required working knowledge of

SCSI and Fibre Channel protocols, logical volume management/backup software, Web

Server/Browser design and implementation, SMB/CIFS, NFS, TCP/IP, and NDMP, etc.

July 1997 – December 1997, Senior System Engineer at M EGASOFT Online.

I n support of Sales department, performed technical demonstrations on a regular

basis to senior level decision-makers within M IS departments of Fortune 500 companies.

M anaged beta release program for Web Transporter, multi-platform, web-based Electronic

Software Distribution application installed at major corporations and universities.

Personally installed Web Transporter on Windows platform at major securities and big six

accounting fi rms and t rained prospects in enterprise-wide electronic software distribution.

P rovided system integrator orientation support utilizing Web Transporter technology, i.e.,

TCP/IP, DNS, HTTP, Web server/browsers, SGML/HTML, CGI/Perl and Java applications.

January 1986 – June 1997, Member Technical Staff at Computer Sciences

Corporation

As Support Engineer performed real-time, ad hoc system administration at military

field exercises and demonstrations for Army Tactical Command and Control System –

Maneuver Control System. Responsible for software/network installation and

troubleshooting. Knowledge of Sun workstations client/server architecture, Solaris, Motif,

X-Windows, Informix and DCE.

As Technical Specialist in support of Post Deployment Software Support for U.S.

Army Satellite Communications Agency; co-authored an integrated Software Configuration

M anagement Plan documenting policies and procedures for identifying, controlling, status

accounting and auditing changes to baseline configuration i tems in a top-down structured

software development environment.

Education:

Microsoft Certified Systems Engineer

MBA, Monmouth University

BA; Seton Hall University

Training:

CommVault: System Administration; Oracle Administration

EMC: Storage Area Network Design for System Engineers; Avalon Media Asset

M anagement; AS/400 In t roduction and Software Features; SRDF, Timefinder, Oracle and

Metrocluster Integration Workshop; Clariion L3 Training, EMC Veritas Foundation Suite

and Database Edition



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