Manager Management

Gary McADAMS

**** ******** ***** - *******, ** 27615

************@*****.*** - 919-***-****

Hardware Test Lab Coordinator with 20 years experience in industrial technology.

Well-developed skills including research and development testing, customer

p resentations and lab management. Additional strengths include budget

management, procurement, customer relations as well as, excellent written and

verbal skills. Computer literate in Lotus, D base, VEE, ReqCat, Lab-Auto, Power

point, Microstrategy, and most Microsoft platforms. Proficient in:

• Scheduling • Warehouse mgmt. • Inventory Control

• Failure Analysis • Database admin. • Thermal dynamics • Mechanical Debugging

• ISO 9000 • PowerAssure • Training • Technical Writing • SiteScan.

Work Experience

Classical hardware test eng.

NetApp

Raleigh, NC

April 2012 to Present

Coordinate hardware test to industry standards.

Update technical manuals for publication.

Facilitate Hardware testing within IBM for NetApp storage systems.

Interface on testing procedures and requirements.

hardware technician

CTG (IBM)

2010 to 2011

• Hardware updates and repair.

• Inventory control

• Hardware updates

• Shipping and receiving

• Database management

Senior Product specialist

Wells Fargo / Wachovia

2009 to 2010

• Lab manager for Power and thermal optimization lab.

• Comparative analysis of Cabinet and hardware for standard offerings.

• Data acquisition and documentation of results.

• Wrote master test plan for lab.

• Wrote and gave presentations to Vendors and upper management on lab

operations.

• Assisted in lab layout.

• Interfaced with contractors and facilities for environmental and power

requirements.

• Worked with the EPA and Energy-Star on server issues.

• Represented Wells/Wachovia to vendors (Dell; Cisco; IBM; NetApp) on

environmental requirements.

Lab manager for Power 1350 and Idataplex

CTG (IBM)

2008 to 2009

• Inventory control

• Hardware updates

• Shipping and receiving

• Database management

Associate hardware engineer

CTG (IBM)

2005 to 2007

• Lab technician for intellistation development lab.

• Shipping and receiving.

• Equipment builds and rework to component level.

• Facilities and security for lab environment.

technician

Qualex (Kodak)

2003 to 2004

Telephone diagnostics support

• Masterlab

• Masterflex

• KPM G-3

Technical Specialist

IBM

Raleigh, NC

1988 to 2002

Classical Hardware Test Laboratory Coordinator.

• Test and repair of electronic and electro-mechanical equipment.

• Organized the classical hardware test facility for retail store solutions within IBM.

• Supervised up to 12 technicians and engineers in test operations.

• Exposed over-billing of maintenance services, saving IBM $36K over a three-year

period and created guidelines to prevent future billing errors.

• Initiated requests for quotes from external contact firms: C&C, Thermotron,

Hewlett Packard, etc..

• Created database to organize laboratory equipment, including information on

location, key operators and calibration status.

• Created reports on test results of IBM, OEM, and competitor's equipment and

materials used in the retail store solutions field. These reports were used by

manufacturing as well as sales and marketing.

• Developed presentations on analysis of OEM equipment and materials used in

I BM.

• Authored training manuals for test procedures: Thermal component, Electro-static

discharges, power line disturbance, drip / spill, dust, hi-pot Ethernet, etc.

• Initiated chemical control guidelines for the lab environment meeting all OSHA

and ISO9000 requirements.

• Presented IBM's current hardware offerings and testing procedures to potential

customers (K-Mart, Sears, Hannaford's, Canadian tire, etc.).

• Supervised contracted facilities maintenance employees on calibration and

p reventative maintenance of thermal chambers and compressors..

• Created new tests for retail equipment to study the effects of dust, liquids, oils,

and operational vibration on retail components.

• Designed test platforms for newly created tests in the field of food service

(cinemas, fast food, kitchen, and heavy contamination areas).

• Gave cost comparison analysis for lab equipment and services.

Education

A.A.S in Industrial Electronics

Cape Fear Technical Institute -

Wilmington, NC

Skills

Clean room, manufacturing operations, technical support, inventory control, team

building

Contact this candidate