Human Resource Professional

NAN FRIEDKIN

*** **** ***** *****, *******, TN **305 731-***-****

DIRECTOR of HUMAN RESOURCES

Comprehensive HR Leadership ( Elevated Organizational Productivity (

Reduced Costs

Dynamic HR strategist with superlative record of developing and

implementing HR concepts, policies, and procedures that dovetail seamlessly

with overall corporate priorities and targets. Expertise in recruiting and

retaining top-level talent to optimize organizational profitability.

Dedicated to delivering superior training and staff development programs to

ensure ongoing performance enhancement. Proficient at creating programs

that establish positive employee / employer relations to promote high

levels of morale, performance and retention. Adept at reducing worker's

compensation costs and claims by accentuating safety and security. Polished

professional with exceptional communication and negotiation talents;

demonstrated ability to obtain superior benefit packages at reduced rates.

Determined to directly contribute to both short- and long-term company

goals.

Selected Achievements

> Decrease Workmen's Compensation claims.

> Improve Company-wide attrition rate by improving compensation and

benefits plans and providing organizational development programs.

> Reduced staffing order fill-time.

> Coordinate budget; consistently achieved under-budget spending.

> Active in local civic organizations to promote networking

relationships that result in high-quality new hires.

> Coordinated and directed workforce training regarding company Code of

Ethics and Business Conduct.

> Lean Six Sigma Green Belt Certification

> Location Ethics Officer

> Secret Clearance

Areas of Expertise

( Strategic Planning ( Succession Planning ( Policy Development

( Organizational Development ( Process / Procedure Implementation (

Change Management

( Staff / Manager Training ( Regulatory Compliance ( Career

Development

( Team Leadership / Supervision ( Financial / Budget Management / P&L (

Labor / Employee Relations

( Workers Compensation Plans ( Employee Benefits / Payroll ( Contract

Negotiations

PROFESSIONAL SUMMARY

KILGORE FLARES COMPANY, LLC Toone, TN

$100M manufactures a host of products for the defense and law enforcement

environment. A world leader in the design, development and manufacture of

advanced expendable countermeasures and countermeasure suites

Human Resource Director 2008 to 2013

> Member of the senior management team charged with obtaining Company

goals and objectives as well as corporate goals and objectives.

> Directs all HR functions. Develops policy and directs and coordinates

activities, such as employment compensation, labor relations,

benefits, training, and employee services.

> Manages subordinate supervisors who supervise employees in the Human

Resources, Health, Environmental, and Safety Departments. Is

responsible for the overall direction, coordination, and evaluation of

this unit. Carries out responsibilities in accordance with the

organization's policies and applicable laws. Responsibilities include

interviewing, hiring, and training employees; planning, assigning, and

directing work; appraising performance; rewarding and disciplining

employees; addressing complaints and resolving problems.

> Writes directives advising department managers of company policy

regarding equal employment opportunities, compensation, and employee

benefits.

> Consults legal counsel to ensure that policies comply with federal and

state law.

> Writes and delivers presentations to corporate officers or government

officials regarding human resources policies and practices.

> Location Ethics Officer (LEO) to assure compliance with company Code

of Ethics and Business Conduct. Point of contact for the reporting of

ethics complaints through the company's ethics hotline.

> Lean Six Sigma Green Belt Certification

> Secret Clearance

PREMIUMWARE, INC. Clarksville, TN

$75M manufacturer of premium apparel and accessories for the promotional

apparel industry

Human Resource Manager 2001 to 2008

> Hold full responsibility for all Company HR functions; recruited,

trained, and manage four high performance direct reports, including HR

Administrator, Payroll / Benefits Administrator, and Data Entry /

Clerical staff, while indirectly supervising two dotted-line reports

at sister-company locations.

> Trained HR personnel in policy and procedure administration and

workers' comp investigations.

> Create, implement, and maintain HR practices and procedures:

. Delivered a performance management program that significantly

reduced absenteeism and decreased turnover by 50%.

. Increased employee commitment by developing flexible work schedules

that enabled staff to balance work / life responsibilities.

. Authored a comprehensive employee handbook to benefit both staff

and Company.

> Slashed costs and improved efficiency by implementing automated

payroll / HRIS system that integrated two locations; trained HR

personnel to administer new payroll process.

> Strategized with other senior managers to negotiate an agreeable three-

year labor relations contract for operations staff.

> Maintain high focus on sourcing, training, and retaining manufacturing

personnel, which enables facilitates retention of industrial knowledge

from the ground up and increases job satisfaction by permitting career-

pathing for manufacturing staff

> Instilled and oversaw all HR processes and programs, including bonus,

compensation, and succession plans.

> Created and implemented organizational development programs that

improved management teams' performance while ensuring talent

development and succession planning.

. Performed skills / competency evaluations and set specific

improvement plans for all mid-level management personnel.

. Led management effectiveness programs and tracked improvements.

. Monitored and assessed individual feedback on progress.

. Developed a five-year contingency matrix for management

advancement.

> Directed all recruiting and hiring functions to ensure acquisition of

high performance staff.

> Orchestrated change management initiatives to identify strengths and

weaknesses and reduce headcount while retaining top talent during four

Company transitions.

> Identified, selected, and developed staff and managerial training /

development programs

> Regularly communicated critical business elements to staff, i.e. sales

forecasts, operating budget, production quotas, meeting notices, and

personnel issues.

> Authored strategic presentations designed to focus the entire

workforce on key organizational strategies and priorities.

> Held full P&L authority for $55K annual HR budget; developed to

include employee relations, and training initiatives.

> Provided HR management support to facilities in Lithia Spring, GA and

Sudbury, MA.

ADVANCED DIAL CORPORATION Boca Raton, FL

$100M manufacturer of plastic injection molding electronics, cellular

telephones, and paging devices

Human Resource Manager 1998 to 2001

> Drove all HR initiatives and operations while supervising three direct

/ six indirect reports across two disparate locations.

> Devised a safety program that virtually eliminated workplace injuries

for a plant of 365 production employees.

> Directly contributed to institution of ISO9000 / QS9000 certification

program; developed and maintained ISO / QSO training and record-

keeping system.

GTECH / WORLDSERV Reston, VA Boca Raton, FL

$800M provider of e-Commerce solutions and services

Human Resource Manager 1995 to 1998

> Reported to the Director of Sales and Service.

> Recruited and hired highly motivated IT, Sales, and Call Center staff

to support customer networks throughout the Country.

> Managed benefit and compensation plan, plus commissions for outside

salespeople.

> Coordinated / facilitated relocation of sales office from Reston, VA

to Boca Raton, FL.

. Approved build-out plans for new location and secured resources to

develop a state-of-the-art secure IT facility.

. Collaborated with building and services contractors on all aspects

of facility build-out specifications.

. Interfaced with Corporate Safety & Security to ensure compliance

with all regulatory requirements.

ASCOM TIMEPLEX Fairfax, VA

$500M telecommunications equipment manufacturer and IT services provider

Human Resource Manager - Commercial Division 1990 to 1995

> Oversaw all Divisional HR functions for a team of 30 inside / outside

sales personnel.

> Liaised between Sales Manager, clerical staff, and salespeople;

ensured timely delivery of marketing material to sales force.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelors Degree in Professional Studies (pending) ? Austin Peay State

University - Clarksville, TN

Numerous professional certifications / coursework ? Employment Law, OSHA

Compliance, FMLA/ADA, Successful Mentoring

Continuing education through State and local SHRM organization.

Human Resource Management Certificate ? Florida Atlantic University, Boca

Raton, FL

AWARDS, ASSOCIATIONS, & AFFILIATIONS

Society for Human Resource Management (SHRM) ? National and Local Chapter

Member.

Contact this candidate