Human Resource Manager
Resume:
JULIA LE GENDRE
Chesterfield, VA 23832
**********@*****.***
Human Resource Generalist
Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.
PROFESSIONAL SKILLS
HR Department Startup Staff Recruitment and Retention Orientation and On-Boarding
Employment Law Employee Relations Training & Development
FMLA/ADA/EEO/WC Alternative Dispute Resolution (ADR) Performance Management
Communication Strategy Benefits Administration Organizational Development
HRIS Technologies HR Program/Program Management HR Policies & Procedures
PROFESSIONAL EXPERIENCE
Posterity Group LLC-Rockville, MD - August 2012-Present
HR Manager and Payroll Coordinator
Enlisted as sole employee of newly formed Human Resource and Finance Department to audit, maintain, and ensure compliancy with a full range of HR and Payroll disciplines mandated by Federal and State entities. Advise executive staff on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes. Recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; administer benefits enrollment and programs; administer HR budget. Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures. As Payroll Coordinator I processed payroll in a timely fashion. Reconciled vendor premiums and payroll records against general ledger.
Key Results:
Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
PROFESSIONAL EXPERIENCE (CONTINUED)
Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level. Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.
Introduced company's first formal performance review program, creating a flexible and well-received tool
Brought workers' compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.
Revised job descriptions across all levels and 50+ categories.
Assisted in the development of business use cases, white papers, and social media campaigns.
Developed web content for the corporate website and corporate intranet.
Introduced the company's first internship program.
Family Dollar-Richmond, VA - May 2010-August 2012
Human Resource Generalist
District Team Leader
Store Manager
Assistant Manager
As Assistant Manager, and later Store Manager, I successfully managed a Family Dollar Store grossing over $4.5 million/year in sales. Set and exceed sales goals. Created a team work environment while motivating, training, and supervising associates. Plan and execute community service events to drive additional sales. As a District Team lead I trained newly promoted Store Managers, assisted managers in employee relation matters, process and reconcile payroll procedures. After promotion to HR Generalist position I worked to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.
Key Results:
Trained a 25-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.
Reworked new-hire orientation program to include HR information and company resources.
CVS Pharmacy-Richmond, VA - January 2006-May 2010
Shift Supervisor
Responsible for customer service, employee supervision, inventory control, loss prevention, staffing, training, sales building, interviewing, cash handling, conflict resolution, budget forecasting and scheduling. Prepare sales and inventory reports. Reconcile vendor invoices.
EDUCATION
COLORADO TECHNICAL UNIVERSITY
Bachelor of Science in Human Resources Management
May 2014
JAMES RIVER HIGH SCHOOL
June 2004
OF NOTE
Professional Development:
Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers compensation and workplace safety/security.
Affiliations:
Society for Human Resource Management (SHRM)
Professional Correspondent for HR Toolbox
Washington DC Web Women
References available upon request.
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