Manager Sap

Resume - Linda Green, SAP Professional

. ICBC - 2002- 2012

Manager, HR Systems & Support / Sr. Business Advisor / Info Security

Analyst / Business Analyst

. Arinso - 2001 - 2002

SAP HR Consultant

. Impac Services - 2000 - 2001

Oracle HR Consultant

. KPMG - SAP HR Manager - 1997 - 2000

SAP HR Manager

Leadership:

. Through senior level consultation, business strategies, directions and

plans were developed to manage a broad range of business/systems

projects that required knowledge of principles of project management.

. Developed project plans to manage system enhancements, fixes and

upgrades and implemented them with excellence in conjunction with IS

HR.

. Chaired committee of Corporate Divisions that represented a corporate

enhancement fund of $500,000.

. Managed the departmental operational budget for HR Systems & Support.

. Strategies, directions and plans were created to address complex

operational problems and improve operating efficiency.

. Participated on large scale, complex projects related to technology,

policy and operational changes.

. Oversaw and carried out the transition to new HR modules e.g. e-

Recruitement and Learning Solution which involved resolving conflict

and sensitive issues related to operational change.

. Managed a team of Business Analysts and carried out hiring,

terminations, performance reviews.

. Weekly team meetings were held bringing in IT / Developers on a

regular basis to ensure communications were open and constructive.

. Provided consulting services to clients implementing SAP for the first

time and advising on best business practices.

Systems Skillset:

15+ years of SAP HR experience providing technical guidance and advice,

training, people relations, organizational/environmental re-engineering,

assessment of systems and product implementation.

Analysis of SAP notes and enhancements to successfully address upgrade

impacts.

Worked with KPMG, Arinso, Impac Services (Oracle) on system implementations

at various sites both in Canada and the US.

Industries where SAP experience was gained were: municipal, health,

railway, flooring, educational and insurance

Worked for a Crown Corporation of over 5,000 employees required a deep

understanding of SAP and the integration points with the mainframe system

as it related to Claims processing.

HR Modules:

. Certified SAP Consultant in the HR suite of modules e.g. Payroll,

Personnel Admin, Org. Management, Time, Benefits

. Configured Personnel Administration and Organization Management via

the IMG for various implementations.

. Good understanding of other HR modules and the integration with

payroll, benefits, time and finance modules.

. Created business requirement documents to address maintenance issues

and enhancements. This involved identifying risks and gaps along with

test scripts.

. Strong communication and organization skills were required to liaise

with end users as well as IT developers.

. Trouble shooting and problem resolution involved working with a

centralized Help Desk. Issues and resolution tracked via Solution

Manager.

. Solution Manager was also used to implement larger projects such as

system upgrades and support packs for test scripts and project

management.

SAP Security:

. Responsibility ranged from information security governance, standards,

integrity and ethics of the information security profession.

. Project management to develop, execute and monitor plans for small to

medium-scale projects.

. Developed system audit documentation as well as carried out audit of

system security both internally and at client sites

. Presented opportunities and business improvements for security of

systems.

. Analyzed data access requests and built system authorizations.

Education:

SAP Certified HR General

College courses related to HR Management Certificate

Miscellaneous Courses: Situational Leadership, Process Mapping

Languages: English - Proficient / French - minimal

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