478-***-****•******@*****.***
India Scott
***** ********** **. *., ************, FL 32218•478-***-****•**********@*****.***
India Scott
Objective
I’m looking to excel as a customer service representative by increasing sales and providing results that can
satisfy customers.
Experience
July 2008-Present
Dollar General Jacksonville, FL
Assistant Store Manager
* Provide customer service by greeting and assisting customers, and responding to customer inquiries and
complaints.
* Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
* Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
* Inventory stock and reorder when inventory drops to a specified level.
* Instruct staff on how to handle difficult and complicated sales.
* Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
September 2007-March
2008 Carl Vinson VA Medical Center Dublin, GA
Account Receivable Clerk
* Operate computers programmed with accounting software to record, store, and analyze information.
* Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
* Classify, record, and summarize numerical and financial data to compile and keep financial records, using
journals and ledgers or computers.
* Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
* Receive, record, and bank cash, checks, and vouchers.
* Code documents according to company procedures.
September 2006-October
2007 Primary Plus Eastman, GA
Child Care Worker
* Support children's emotional and social development, encouraging understanding of others and positive self-
concepts.
* Keep records on individual children, including daily observations and information about activities, meals
served, and medications administered.
* Instruct children in health and personal habits, such as eating, resting, and toilet habits.
* Organize and store toys and materials to ensure order in activity areas.
* Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
* Read to children and teach them simple painting, drawing, handicrafts, and songs.
478-***-****•******@*****.***
India Scott
Education
August 2000-July 2004
Dodge County High Eastman, GA
CNA Certification
Graduated with a GPA of 3.8
References
References are available on request.