Customer Service Office

Jeanne K. Hampton

**E Midway Drive

West Mifflin, PA 15122

E-mail: **************@*****.***

H: 412-***-**** C: 412-***-****

FOCUS

To obtain a position at a company where team spirit is essential and growth is rewarded for hard

work and dedication.

HIGHLIGHTS

Reception, Customer Service, Call Center, Administrative, Office Management

CAREER EXPERIENCE

Weinhardt and Associates, P.C. 1/00 – 3/13

Managed front desk area after promotion from receptionist to office coordinator

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Provided superior customer service to clients

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Created and maintained client database using in house software

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Processed credit applications

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Sold products and services through B2B and residential marketing

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Developed training materials and office policies handbook

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Prepared marketing materials which included brochures, presentations and sales literature

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Processed payroll and ordered office supplies

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Supervised receptionist, customer service clerks, office assistants and volunteers

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Made travel arrangements and lodging for senior executives and all visiting clients

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Coordinated and assigned administrative duties among staff

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Assisted with management of corporate community events

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Compiled expense reports

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Managed conference room set ups

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Trained and developed new office employees and interns

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REFERENCES AVAILABLE UPON REQUEST

Contact this candidate