Assistant Training

Mr. Subhash Ghai

Personal Details

Date of Birth : 27-07-1974

Marital Status : Married

Permanent Address : 304 / 310 Munni Lal Ki Building Naulakha, Agra Cantt

Country : India

Language Known : Hindi & English

Mobile No : +919*********

E-mail : ***************@*****.***

Objective

To create a niche for myself in the Global Hospitality Industry by providing the Guest with the

best of services and satisfaction.

Value for meaningful work, mutual respect, honest communication and continuous learning.

Believe that Excellence is not just an End but also a means to it.

Areas of Strength

• Hands on knowledge for International & Ayurvedic treatments

• Excellent skills in Administration & Communication

• Ability to work with Multicultural Staff Skilled in, Msword, Excel, SAP

Working Experience

Pivot Point New Delhi (Spa Trainer)

September,2000- Jan 2004

• Reporting Directly to the Managing Director

• Responsible for the Spa Set up & Operation from the preopening phase

Budgeting, Stock control

• Training for all the Spa Staff as per international standards

Responsible for the procurement of spa supplies

Responsible for cost versus revenue in Spa

Leading a team of 25 staff, development plan & appraisal

Setup of Operating Supplies & Equipment

ITC Grand Maratha (Mumbai)

Senior Spa Therapist

April, 2004- Sept, 2007

Responsible for all Spa smooth operation.

Responsible for the set up and operation.

Responsible for standard operating procedure

Responsible for Hygiene and cleanliness of the spa.

Responsible for the Duty Rosters, Stock Inventory, Monthly reports etc.

ITC Mughal Agra

Supervisor Kaya Kalp The Royal Spa

September, 2007 – 2010

Responsible for all Spa smooth operation.

Pre opening team member

Responsible for the set up and operation of Kaya Kalp spa from day one.

Responsible for standard operating procedure and working on developing yearly based Spa clientele.

Responsible for Hygiene and cleanliness of the spa.

Responsible for the sale in spa and boutique to meet the monthly target

Assistant Spa Trainer kayakalp the Royal spa

November, 2011 – November 2012

Education

1988-89 Secondary School Certificate UP Board Agra

1997-98 Intermediate collage certificate UP Board Agra

Professional Qualification

.

Certified by Wat Po traditional medical college, Bangkok, Thailand

Certified by Ms. Davina Hassell Corporate spa trainer ITC for treatments like, Swedish massage,

Aromatherapy, Thai Herbal Compress, Deep Tissue Massage, Facial treatments, Body Scrubs and

Body Wraps

Certified by Comfort Zone for the product knowledge and treatments

1 month certified training on treatments by spa synergy (UK)

Awards and achievements

Nominated for the best therapist award by Pevonia Asia spa 2010

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