Customer Service Human Resources

Thuy Linh England ***********@*****.***

**** ******** ***** *: 412-***-****

San Diego, CA 92120

Education:

• Human Resources and Management, BS Indiana University of

Pennsylvania, 2010-2012

• Business, AS Community College of Allegheny County, 2009-2010

• American School of Doha, 2004-2008

Work Experience:

Customer Relation Specialist- Tarr Inc

• Serves as a sale associate, handling multi phone line and computer programs.

• Created solutions in the areas of inventory, sales reporting, distribution and product upgrades. Returns and

shipping.

• Human resources and compliance policy

House Manager- Private

• Handled rent, utilities, bills and maintenance for all tenants house

• Maintenance repairs, upkeep of resident, payroll, interviewed potential tenants

Shift Manager- Quiznos Subs

• Trained new employees, responsible for opening and closing of facility

• Responsible for customer service

• Recorded end of day sales, handled end day cash flow and deposits

Field Canvass Intern- Clean Water Action

• Promoted policies to protect clean water in Pittsburgh

• Marketed locally to gather funds, generated new membership

Office Assistant- Big Science Music

• Filling, multi-line phone system, client service

• Handle deposits and accounts

All Shades of Beauty- Event Coordinator

• Organized promotional events to showcase models and clients products

• Point of contact for vendors and client relations

• Handle payment distributions

Other Experience:

Phi Theta Kappa Vice President of Services Pittsburgh, PA

Fall 2010/Spring 2011

• Organized all nonprofit related events for local chapter

• Raised over $5,000 in one semester for charitable organizations

• Front runner in student awareness of Marcellus Shale Hydraulic Fracturing campaign

• Assisted in the creation of an award winning documentary promoting public

awareness of the impact of Marcellus Shale Hydraulic Fracturing in Western

Pennsylvania.

Other Interests and Activities:

• Lived and studied in Doha, Qatar for 4 years, traveled to over 20 different countries

• Participated in Model United Nations in Doha, Qatar and Hague, Netherland

• Visited Cuba as a part of Semester at Sea and was selected to be the only minor to

attend a conference with Fidel Castro

• Worked as an extra in three Hollywood movies

Computer skills:

Proficient with Microsoft Word, Excel, PowerPoint, Adobe Photoshop,

Internet-database research

References available upon request.

Contact this candidate