Information Security Practitioner
Resume:
Ashraf Shehata
Albany, NY 12205
Tel: (518) 250 - 1201 H
(518) 229 -
*********@*****.***
Objective A Position in Computer Networking Field,
Information Technology Specialist or
Information Security Practitioner Intern,
Management Intern, System Analyst and
Design, PC repair, Maintenance, LAN or
System Administrator, Technical
Support or IT Business Analyst.
Education SUNY Empire State College Latham NY
Bachelor of Science (B.S.)
Business, Management and Economics
Information System
4/01/2011 Graduated
7/24/2009 Computer Technician Civil Service Exam County of
Albany NY
Technology Assistant Civil Service Exam
County of Albany NY
4/03/2008 Cyber Security Practitioner (csp) Level 200 -
Security Threat Avoidance Technology -
STAT Guardian
3/31/2008 Cyber Security Practitioner (csp) Level 200 -
Writing Effective Security Plans
3/21/2008 Cyber Security Practitioner (csp) Level 200 -
Security Threat Avoidance Technology
STAT Scanner
3/05/2008 Cyber Security Practitioner (csp) Level 200 - Host-
based Intrusion Prevention
System HIPS Overview
2/22/2008 Cyber Security Practitioner (csp) Level 100 -
Level 100
* A+ Certification
Comp TIA ID: COMP10170603
Computing Technology Industry Association
Downers Grove, IL
07/03/99 A+ Certificate DOS/Microsoft Windows Exam
07/03/99 A+ Certificate Core Exam
New York City Technical College, Brooklyn,
New York
Certificate - Introduction to Microcomputers
07/98 Certificate - Computer repair program
330 - Hour Certificate program including:
Personal Computer System
Basic & Digital Electronics
Operating System Windows
Software Installation
Computer repair Lab I & II
System Teardown, I/O Hardware
Printer Maintenance
Network Installation & Support
Problem Solving Techniques
1985. Marine College,
Alexandria, EGYPT
Graduated Second Officer Navigation
Experience
6/08 - Present Advantage Technical Resourcing
Computer Technician - Lead Technician
Authorized Services Vendor of Dell and HP
Ashraf Shehata
424 Sand Creek rd. apt # 400
Albany, NY 12205
Tel: (518) 250 - 1201 H
(518) 229 -
2129 Cell
*********@*****.***
Working with management including
facilitating tickets and following up and
resolve through problems such factory error
messages or resolution.
PC repair, Maintenance HP LaserJet network
installation, Install Microsoft
Office 2007 including Word, Excel, Outlook,
PowerPoint, technical Support.
Upgrade CVS Pharmacy Server from UNIX to
Linux - Front-End
Conversion Process, Disk Prep Process, Back-
End Conversion Process.
Setup and deployed Windows XP and Windows 7
desktop computers.
Troubleshot and assessed desktop TCP/IP
connectivity issues with Windows
NT/XP/7 and Windows 2000/2003 servers. Setup
custom desktop
environments on Windows XP and Windows 7 PCs.
1/08- 5/08 Department of Veterans Affairs Albany NY
Information Security Officer Intern
(Internship)
Public Key Infrastructure PKI, Media Sanitization, Incident
Report, Web
Monitoring.
11/04 - 12/08 Computer Repair Center. Albany NY Computer
Technician
PC repair, Maintenance, router installation,
network printer HP LaserJet network
installation, technical Support.
09/00 - 09/04 TD Waterhouse Bank. Jersey City NJ
System Administrator
. Supported and maintained all back end applications dealing
with corporate web site, which include monitoring off all
system and consistently checking all servers and
applications.
. Flip in, out, troubleshooting servers through Internet
flipper and SQL, AOL Flipper.
. Administer 150 servers, which include IIS, Wireless, quote
data feeds servers, SMS, and Unix system called Trade Direct
that run our phone system.
. Monitor a dozen SQL servers with multiple databases to
retrieve information and verify integrity using SQL Query
Analyzer.
. Create various daily status reports for upper management -
report of user's data through Excel 2000.
. Running diagnostic program to check the error in the servers
and troubleshooting.
. Check wireless servers and troubleshoot.
. Rebuild LH4 Servers Hewlett Packard.
. Check McAfee Help Desk to monitor new tickets, contact
vendors and troubleshoot.
08/99 - 06/00 Administration of Children Services.(Contracted by
pyramid Inc)
LAN Administrator
. Provide Technical Support for up to 40 servers and 2500
workstations in windows NT3.51/4.0 user environment.
. Maintained and troubleshoot hardware and software, printers.
. Installed and removed software as well as PC desktop repair.
Ashraf Shehata
424 Sand Creek rd. apt # 400
Albany, NY 12205
Tel: (518) 250 - 1201 H
(518) 229 -
2129 Cell
*********@*****.***
. Troubleshoot network connectivity problems, profile reset,
and Domain issues.
03/99 - 05/99 King Teleservices
System support specialist/Network NT
workstation 4.0
. Supervised and assisted in deployment NT workstation 4.0
. Installation and configuration of windows NT 4.0 and
servers, Office 97, upgrading century program.
. Troubleshooting of workstation.
. Installation and setup of various hardware devices
. Installation and maintain HP Laser jet printers.
09/98 - 11/98 Computer Services Group Inc, NY, NY
Computer Technician
Hardware Department
Printer maintains replace fuser assembly printers.
Software installation copy up, copy down,
prototype Ghost the Computer, DOS
6.22, Windows 3.x, Windows 95, Windows
NT4.0, Office 97, Excel 97,
Norton anti-virus replaces Hard disk,
memory upgrade, power supply,
Motherboard, CD-ROM, Fix Laptop, Desktop
and Tower.
04/98 - 07/98 Lutheran Medical Center, Brooklyn, NY
Computer Technician
1989. Egyptian Navigation Company, Alexandria, Egypt.
Second Mate Navigation
Responsibilities Include Chart Work, Compass, Meteorology,
Marine Radar,
Electronics, Coastal - Celestial Navigation, Supervised ship
stability Relating To
Loading Unloading Cargo, Application of "Rule of the Road" to
prevent Collision
at Sea, fix ship position via Satellite, Deca, Loran - C.
Languages English and Arabic.
Contact this candidate