Accounting Customer Service
Resume:
Jean M. Coutts
Ballston Lake, NY 12151
Phone: 518-***-****
Email: ********@*******.***
SUMMARY:
Effective cross-functional interaction; proven leadership capability; self motivated; excellent oral and written
communication skills; keen analytical ability; problem solver
EDUCATION:
Masters of Science, Accounting, University of Texas, San Antonio, TX, Dec. 1998
GPA 4.0, awarded lifetime membership in ΒΓΣ, business honors society.
Bachelors of Science, Accounting, Univ. of Minnesota, Minneapolis, MN, Jun. 1979
Certified Public Accountant, CA, Inactive Status
EXPERIENCE:
Acting Chief Financial Officer - Accountemps Client Jul. 2012 to Current
Client services to a NYS Public Benefit Corporation including: providing responses to multiple audits;
preparation of monthly A/R, A/P, payroll, journal entries, account reconciliations, and financial statement
preparation, including YE close/audit; managed IT function; annual budget and projection analysis; Board
of Director meetings preparation; filings with Authority Budget Office, OSC, MWBE, and other agencies.
Adjunct Faculty – Hudson Valley Community College Sep. 2011 to May 2012
Taught Managerial Accounting (in seat) using Connect homework manager and Blackboard for support.
Consulting Services – Core 3 Inc./ ProfitKeepers, Phoenix, AZ Nov. 2008 to Mar. 2010
• Wrote the Members’ Accounting Manual for ProfitKeeper’s franchise accounting software.
• Prepared initial journal entries to establish accounting for new franchises including chart of account
development, financing/purchase agreement analysis and intangible cost determinations.
• Closed monthly and annual accounting books for numerous small companies, including financial
statement review for reasonableness and preparation of complex bank reconciliations.
Acctg. Prog. Chair – Pikes Peak Comm. College, Colorado Springs, CO Aug. 2005 to May 2008
Chair of accounting program at three campuses. Degrees offered include 2 year Associate of Applied Science
in Accounting, one year Accounting Certificate and business degrees which require accounting courses
guaranteed to transfer to all CO state universities.
•Managed up to 10 instructors, including hiring/firing, mentoring, classroom evaluations and student
conflict/academic honesty resolution. Carried advising load of up to 250 students. Provided
recommendations and support to Leadership Council for 2008-2009 PPCC budget.
•Rescheduled all accounting courses after developing trend analysis to examine course format, day, time
and campus. Introduced Blackboard/Vista teaching platform to instructors to support all accounting
courses, encouraging a team approach and file sharing.
•Restructured program/curriculum for AAS Degree and Certificate, shepherding changes through various
state review committees. Developed program assessments including implementing standard exams for all
sections of transfer courses.
•Built a vital Accounting Advisory Board and contacts with other local colleges and accounting
associations. Negotiated transfer agreements with Regis University and local high schools.
•Taught Principles (financial and managerial), Intermediate and Cost Accounting (12 cr./sem.).
-Business Admin. - St. Paul Catholic Church & School, Colorado Springs, CO Sep. 2002 to Oct.
2004
•Responsible for financial operations, reporting, cash flow and annual budget. Responding to a 37%
revenue shortfall, cut costs (including staff) with approval/support of Pastor, Pastoral and Finance
Councils to balance budget. The ’04-’05 budget-to-actual offertory variance was less than .1%. Managed
administrative and facilty staff and budgets, while monitoring school budget variances.
•Developed tuition policies for Pauline Memorial Catholic School (preschool through 8 th grade) including
implemention of tuition management service to dramatically improve cash flow. Changed to new
financial aid analysis service, determined financial aid awards and solicited significant additional
financial aid funding. Provided analysis upon which final annual tuition increases were based, working
with Pastor, Principal and school leadership.
•Managed grants with El Pomar Foundation (over $1 million) and CO State Historical Society (for
renovation of historic Pauline Chapel). Provided documentation to satisfy grant provisions. Personally
spoke with donors having outstanding capital pledges to encourage collections and continued
participation in building campaign. Solicited donations for special facility projects.
•Responsible for all facilities including security. Managed $5 million community center project’s final
contract negotiations, punch list and warranty issues. Contracted for new services (i.e. HVAC, snow
removal, elevator) and major repairs (i.e. church AC, new grass and watering system for school field,
hookup of facility to city sewer lines, asbestos removal). Developed day to day operating policies for
community center hall, kitchen and conference rooms.
•Acted as event coordinator, renting facilities, contracting for insurance and security and providing on site
support for actual event. Developed usage policies for hosting large community events. Met with event
contractors and dealt with liquor license and gaming regulations issues. Coordinated security during
NATO (North Atlantic Treaty Organization) conference, interfacing with NATO officials, Broadmoor
Hotel, press, and School/ Diocesan personnel.
Field Accounting Supervisor - Young Life, Colorado Springs, CO Oct. 2001 to May 2002
Responsible for the accounting Customer Service function. Supervised recording and reporting of
software development projects, capital acquisitions, new area set-up and internal/external loans.
Adjunct Faculty - University of The Incarnate Word, San Antonio, TX Jan. 2000 to May 2000
Taught 3 sections of introductory level Financial and Managerial Accounting courses.
Mgr of Acctg & Tech Research - Raychem Corp., Menlo Park, CA Nov. 1984 to Apr. 1986
Responsible for Annual Report, 10K and Proxy statement filed with the SEC for this Fortune 500 Company
(acquired by TYCO). Assessed impact of emerging accounting issues and FASB exposure drafts. Converted
pension plan to FAS 87 one year early saving $1 million. Worked closely and effectively with attorneys,
actuaries, auditors, treasury, corporate communications, human resources and division controllers.
Staff to Manager of Acctg - Northrop Corporation, Pico Rivera, CA May 1982 to May 1984
Participated in Advanced Systems Division’s start-up and maturation for the Stealth Bomber development
contract ($10 billion), including set-up of accounting department systems, staffing and procedure
documentation for common journal entries and month end close.
Senior Staff Auditor - Deloitte & Touche, Minneapolis and Los Angeles Aug. 1979 – Apr. 1982
Performed combined operational and financial auditing of clients in diverse industries of varying size.
Appointed to Partner-In-Charge advisory committee. Promoted early to “senior” engagements.
ADDITIONAL SKILLS:
• Career and Technical Education Certified, State of Colorado, 2005-2008
• DOD Clearance, Secret SBI, 1982 (Black operation)
• Proficient in Microsoft Word, Excel, PowerPoint, Publisher & Outlook.
• Proficient in various accounting systems, Banner, and Blackboard/Vista online teaching platforms.
Contact this candidate