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Sales Customer Service

Location:
Denver, CO, 80210
Posted:
June 04, 2013

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Resume:

David T. Garrity

**** * ******* **., **** ***

Denver, CO 80210

303-***-****

abw9jg@r.postjobfree.com

Professional Profile:

Sales professional with over 15 years of successful sales experience.

Possess strong personal and interpersonal sales skills.

Highly effective leader and organizer in self managed and team efforts.

Creative problem solver with ability to multi-task and remain open to a

changing work environment. Positive, enthusiastic team player, and

persuasive influence on others. Goal orientated, resolves conflict well,

and consistently meets or exceeds job expectations. Computer literate.

Education:

* Graduated from Honeoye Falls Lima High School, Honeoye Falls, New York

state in 1978 with honors in art and music

*Attended Monroe College in Rochester, New York- majored in Human

Services and Teaching 1978-1982

* Attended RIT as an Artist in Residence (1981-1982)

Work History:

Good Sam Club (2/2012-4/2013)

*Hired as an inside call center sales representative for inbound/outbound call center

*Experience with tele-dialer system

*Experience in selling mechanical breakdown insurance for RV's, SUV's and automobiles

*Top 10 salesperson out of 25 reps since February of 2012

Safeco Insurance Company, Inc: Golden, CO - (2011-2012)

*Hired into the Safeco Insurance call center in Golden CO

* Licensed in 44 states for Property and Casualty Insurance as well as

Life and Health in CO

* Experienced in selling both over the telephone and by Internet in an

inbound/outbound call center environment

* Responsible for making and/or taking an average of 60- 100

inbound/outbound calls per day

* Responsible for all signed applications and entering sales information

and result information into Salesforce

* Responsible for up-selling, cross-selling, and account rounding

customer's policies

* Extensive customer service and coverage counseling to insure customer's

coverage decisions were sound, practical, and affordable

* Possess wide and varied experience in a high volume call center sales

environment acting as salesperson, consultant, Underwriter, and trusted

adviser

AAA Colorado, Inc - Denver, CO (2005 - 2011)

* Hired as telephone call center insurance agent to conduct all lines of

insurance business except Commercial in March, 2005

* Top salesperson in 2006 for personal lines insurance out of 32 agents

* Earned two cruises to Mexico and Hawaii in 2006-2007 for outstanding

sales production (In top 5 of producers)

* Wrote over 1800 in force insurance policies from 2005- 2011 placing

business with 6 different insurance companies

* Top Underwriting profit agent in 2007 for personal lines insurance

* Responsible for up-selling, cross-selling, and account rounding

*Responsible for all applications, paperwork, signatures, making copies,

and filing policies

Safeco Insurance Company - Liberty Lake,WA (2000 - 2004)

* Licensed in 44 states for Property and Casualty Insurance as well as

Life and Health in CO

* Hired into the Web Services and the National Insurance Sales Center

* Experienced in selling both over the telephone and by Internet in an

inbound/outbound call center environment

* Top 5 sales producer and customer service representative for 4 years

* Extensive use of customized Goldmine call documentation software

* Maintaining high closing averages, Internet chat conversations, and

consultation, while acting as team leader

* Helped organize and establish several committees including Awards and

Recognition, and New Hire Training

* Moved in Denver, CO in August of 2004

Software Spectrum, Inc. - Spokane,WA (1995 - 2000)

* Inside telephone liaison working in partnership with outside

representative and Senior Account Representative for largest

software company in the US (Now called Level 3)

* Sold software and multiple licensing contracts in addition to order

entry via telephone to Fortune 100 and 500 companies with PC

workstations of 1,000

or more in 6 different states including Western Canada.

* Experienced in selling over the telephone in an inbound/outbound call

center environment

* Averaged 40- 60 inbound calls daily

* Experienced in Windows 2000, 2010, and XP, all Office applications with

the exception of Access and Powerpoint

* Became Senior call center representative acting and mentor/trainee for

new hires and teammates from 1997-2000

* Grew sales territory by over 22% from 1998- 2000 with combined

partnership of outbound representative

* Worked for Egghead Software in 1994 before it was acquired by Software

Spectrum in 1996.



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