Human Resources Manager

JENNIFER RAKOWSKI

***** ***** ** ******, ** *****

Tel: 517-***-****

Email: ****.********@*******.***

OBJECTIVE

To obtain a position in Administration/Human Resources that will enable me to use my strong organizational skills, extensive knowledge of office management, and ability to work well with people.

WORK HISTORY

Mar 2007 Dispatcher

to 888 Dispatching Services

Present Goose Creek, SC

Dispatching emergency roadside service for a nationwide company

Answering multi-line phones using a PBX system

Dispatching services for drivers to complete

Informing management of any issues on any service call

Handling any issues from drivers or customers in a timely fashion

Jun 2005 Office Administrator

to Osram Sylvania

Jun 2009 Versailles, KY

Took care of daily office issues, supported management team and warehouse needs

Tracked & reported payroll in a Kronos system and attendance, safety, & production with excel

Was the HR assistant that supported the off-site HR manager with all employee benefits and issues

Worked with the off-site accounts payable team reconciling invoices for payment

Purchasing of supplies for both the office and warehouse needs

Organized employee events such as parties and charity events (Relay for Life)

Worked on the implementation ISO 9001:2000 certification (certified July 2008)

Coordinate the contract labor workforce with the local staffing agencies

Created a monthly "Safety Talk" program with OSHA approved topics

Oct 2001 Buyer/Planner

to Alcan Packaging Pharma Center

Feb 2005 Shelbyville, KY

Purchasing and planning raw material and basic MRO for the facility

Purchase raw materials and basic needs for the plant

Tracking of all shipments domestic and international

Forecasting of raw materials

Created a program to mange our suppliers performance each month had constant communication with all of our suppliers

File & track rejected material claims and credits

Scheduling of slitting production machines.

Worked with accounting on payables and costing

EDUCATION

Bureau Veritas

Received Certification in Process and Added Value internal Auditor Training for ISO 9001:2000 with Bureau Veritas

ADR International

Completed 3 days of training from ADR International. Certified in negotiation and purchasing skills

Jan 1994 Central Michigan University

to Mt Pleasant Mi.

May 1996 Education/Business

Sep 1990 Henry Ford Community College

to Dearborn Mi

Jan 1994 Liberal Arts

SOFTWARE/SYSTEM SKILLS

Basic continuous learning in computer skills i.e. Received certification in PowerPoint & Excel training from New Horizon Learning Center. Certified in Excel up to level 3 courses.

REFERENCES

available upon request

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