Manager Sales

Shannon Anderson

Stockton, CA

Cell: 209-***-**** **********@*****.***

Objective

Seeking a position where I can develop and excel while giving my best to an employer, very

ambitious, energetic and work well under pressure, extremely personable with exceptional customer

service work ethic. Very flexible also efficient, motivated and a quick learner with unwavering commitment

to providing customer relations.

Summary of Qualifications

Exceptional ability to establish and maintain effective and cooperative working relationships with

all staff and general public. Demonstrate outstanding problem solving and active listening skills; great

telephone etiquette; proper English language usage. Very responsible, able to assist in any environment

with a warm and friendly personality. The ability to perform a variety of responsible clerical duties,

accounting and management skills. Consistently meet and/or exceed supervisors expectations. Sensitive

to the feelings and needs of others, able to relate well with people and employees and willing to fulfill all

responsibilities given to me. I take direction very well, dedicated and loyal. More than capable to help

facilitate in any environment.

Professional

Experience

Tarps & Tie Downs: 2011 2013 (Operations Manager)

* Managing daily operations

* Manage the hiring process of new employees

* Resolving customer and vendor issues.

*Accounting / Data Entry / Efficient in Quick Books & Excel

* Outside & Inside Sales

* PA for Sales manager & General Manager

* Create Purchase orders / Sales orders & Invoices

Maximum Security Alarm Inc: 2009 – 2010 (Funding Coordinator)

* Processing and reviewing contracts for funding from Monitoring Company.

* Resolving customer issues.

* Tracking paperwork that is being sent in from sales representatives and technicians and also what is

being sent to monitoring companies.

* Answering inbound and outbound calls from customers, sales representatives,

and technicians related to paperwork.

Jackson Rancheria Casino and Hotel: 2007 – 2009 (Payroll Clerk)

* Perform complex and specialized work related to the preparation, processing, and maintenance of the

payroll.

* Sort and distribute department mail, file payroll department documents, compose and type department

correspondence.

* Prepare payroll deductions and compute payroll adjustments.

* Operate a variety of office machines and equipment such as calculator, typewriter, copier, fax machine,

computer and related word processing and spreadsheet software, (Ulti Pro System, Galaxy Timestar

System, Excel)

Jackson Rancheria Casino and Hotel: 2001 – 2006

(Prep cook, Waitress, Bus Person and Beverage Server)

* Achieved customer service and quality goals, positively impacting business performance. .

* Took orders, served food/beverages in a timely fashion, resolved customers complaints, cleaned/set

tables with a sense of urgency insured the check was paid

* prepared food to be cooked by chefs, stocked inventory and maintained pantry/walk in/ freezers

Education

Argonaut High School Class of 2000

Contact this candidate