Medical Assistant Customer Service
Resume:
Robin Rutledge
773-***-**** Cell
Objective
To secure a position with a well-established organization that will lead to
a lasting relationship involving growth for both the organization and
myself.
Skills
* Data Entry * MS Word * MS Office 2007
* MS Excel * MS Access * EMR * Medisys
* Citrix * Siemens * Epic * Power Chart
* Cerner * Medical Records * Customer Service
* Scheduling * Clerical * Filing
Experience
Chamberlin Edmonds - Stroger Hospital,
Chicago, IL March 2013 - February 2014
Medical Claims Processor
Use Microsoft Office to document patient applications for medical insurance
claims.
Monitor the status of applications, responsible for delivering claims to
correct locations.
Manage company spreadsheets and faxed medical records to appropriate DHS
offices.
Prepare medical claims, update notes, print separators and scan into Pace.
Process medical claims for DHS hearings, denials, and approvals.
Plasma Care,
Chicago, IL June 2009 - March 2013
Screening Receptionist
Answered phones, processed new donors, put patient's demographics into
computer.
Reviewed, and updated patient's files, scheduled appointments, and data
entry.
Screened donors, obtained vitals,
monitored hematastat, and refractometers ranges.
Performed cholesterol screening on plasma donors, and processed plasma
daily.
APAC Pain Management - Weiss Hospital,
Chicago, IL October 2006 - May 2009
Medical Assistant/Office Manager
Scheduled, and canceled appointments, data entry, answered multiple phone
lines.
Greet patients, collect co-pays and deductibles, updated patients'
demographics.
Post procedures for the day, RX refills and ensure the orderly flow of
patient's.
Vitals, injections, cleaned exam rooms and ordered supplies for inventory.
Center for Human Reproduction,
Chicago, IL February 2001 - September 2006
Medical Assistant
Updated charts, answered phones, refill requests and new prescription
orders.
Assist with physician with patient's exams, cleaned exam rooms, collected
specimen.
Obtained patient's lab results, inventory, scheduled appointments, and
verified insurance.
Performed blood draws, urinalysis and intrauterine inseminations.
Education
American InterContinental University, Hoffman Estates IL 12/2014
Associates -Business Administration
Illinois School of Health Careers, Chicago IL, 10/2001
Diploma - Medical Assistant/Phlebotomy
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