Customer Service Manager

Asiye Kay

*** ****** **** **. / *******, CT ***** / **********@*******.*** /

203-***-****

Summary:

. Highly successful boutique owner for over 9 years.

. Extensive experience in merchandising and buying

. Manage a staff of 10 and oversee all aspects of a rapidly growing

business

. Proven talent to envision and interpret fashion trends

Experience:

Asiye's Boutique - Guilford and Madison, CT, 2004 - Present

. Owner and Manager of retail stores in 2 anchor locations in highly

desirable shoreline towns of Guilford and Madison, CT

. Responsible for all buying and inventory selection

. Design and implement a multi-faceted marketing plan annually

. Manage and train a professional staff of 10

Nostalgia Boutique - Connecticut, 2000-2004

. Started as a Buyer and eventually purchased successful women's fashion

boutique in affluent Connecticut town

. Researched and identified market trends

. Developed pricing strategy for specialized consumer segment

. Dramatically expanded existing business, growing product line and

customer base several times over

MSR Consulting, Ltd. - Ankara, Turkey, 1997-2000

. Interpreter/Translator for multi-national consulting company

. Managed technical support specialist team of translators working 24

hours/day around the globe

. Responsible for timely, highly professional Turkish to English (and

vice versa) translation

. Oversaw customer service efforts and operations

Daimler Benz Aerospace AG - Ankara, Turkey, 1996-1997

. Worked as a translator in Turkish subsidiary of major defense

contractor

. Responsible for translation of legal texts and technical and marketing

documents

. Liaised with translation agencies on larger scale projects

Education:

. Ankara University, Ankara, Turkey - B.S. Psychological Guidance and

Counseling, 1996

.

Education and Law Faculty:

. Psychology and Education Department, 1992 - 1996

. Translated professor-author's psychology book into English - Turkish

translation of English language book became bestseller in Turkey

. Allied Legal Professions Junior College, 1989 - 1991

. Studied Turkish legal system including credit law, business law, civil

procedure, criminal law

References available upon request.

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