Manager Quality Assurance
Resume:
David B. Hammer
Sterling, IL *****
Home 815-***-****
E-mail ************@*******.***
OBJECTIVE
To obtain a challenging position in Quality and Environmental Management
with emphasis on Lean Manufacturing, Supplier Development and Green Process
EXPERIENCE
February 2003 to Present ~ Engineering/Quality-HSE Manager
Plews & Edelmann Dixon, IL
Current position Engineering and Quality/HSE Manager In-charge of all
engineering and quality activity from new product introduction, sourcing
through process control and customer interactions for the Dixon, IL,
Ontario, CA and our China Supplier Operations as well as all Safety,
Environmental, and Waste Management processes/programs. I have steered
teams to certification to the ISO 9001 with TS16949 (specific) Quality
Management program at the Dixon, Juarez, and Ontario locations as well as
the ISO 14001 Environmental and OHSAS 18001 System program at the Dixon and
Ontario locations. I am also part of a team in the area of Customer focus
and Customer Satisfaction, as well as being in-charge of the Return Goods
and rework department. In charge of process activities at our suppliers in
China with a site staff (China) Quality Engineer and two Quality inspectors
reporting directly to me.
. Developed FMEAs and control plans plant wide both in Dixon, Juarez,
and China Suppliers.
. Implemented ISO9001 with specific to TS16949 in the three locations
(Dixon, Juarez, Ontario).
. Implemented ISO14001 and OHSAS 18001 at the Dixon and Ontario
locations
. Assisting China suppliers on the implementation of ISO9001 and
14001
. Implemented an inspection process throughout China and Taiwan
. Developed an SPC, Data Collection, Corrective and Preventative
Action programs for our China Suppliers
. Developed a more detailed Rejection, Identification, and Disposition
(RID) program and data collection/reporting system.
. Developed a corrective and preventative action system for internal,
supplier, and outside customers
. Developed a customer complaint database tracking into corrective
actions and RID's
. Developed a supplier rating program from survey, manual, to a data
base for tracking and reporting for the group (IDEAL and Plews)
. Developed a tracking (quality) system for all operations as wells
as a new cost of poor quality program
August 2000 to February 2003 ~ Manager Quality Assurance
Bartlett Collins Sapulpa, OK
I was responsible for developing a quality program that conformed to ISO
9001/QS9000. I lead teams in the implemented of a process qualification
program using problem solving data collection, process improvement /
quality teams, and a visual work instruction program. I steered teams in
the implementation of lean manufacturing and process mapping. I developed
a Quality Board to address all internal as well as all external issues with
continuous improvement and feedback. This Quality Board had addressed 67
internal and external issues and closed out 50. Estimated savings to the
bottom line is $800,000. I have worked with lean manufacturing practices
and using Kaizens to better fit the process flow.
. Reduced machine down time by 10-15% across the plant through defining
the process maps and use of continuous programs and the six sigma
tools.
. Implemented ISO9001
. Developed a customer focus and complaint system
April 1999 to August 2000~ Manager Quality Assurance
Revest (Steelcase) Lithia Springs, GA
I was responsible for developing a quality program at the Lithia, GA and
the Dallas, TX Operations.
This includes the implementation of ISO 9001at both locations. These
operations manufacture moveable office furniture.
. Implemented a process qualification program using problem solving data
collection, process improvement / quality teams, and a visual work
instruction program. The company has saved in excess of 1.2 million
dollars in labor, on time deliveries and inventory control.
. Developed an SPC program to enhance and control their metal
fabrication process, which has identified major out of control areas.
Once identified, we addressed each and have reduced the rework
percentage from 28% to 2%.
August 1989 to April 1999 ~ Manager Engineering / QA
Lapp Insulator, Sandersville, GA.
I was responsible for all Quality Control / Assurance, Ceramic Engineering,
and Product Engineering activities. Major achievements include the
introduction of SPC and Process Qualifications to this operation, steered
the quality team to an ISO 9002 certification in 1995 (first electrical
porcelain in the United States certified to this standard).
. Consulted with a partnership company in China to the ISO 9001
standard. Developed a detailed data collection and graphical output
information system.
. Introduced a silicone-based coating to replace asphalt, which has
enhanced the mechanical performance of the insulator.
. Developed a more forgiving glaze and kiln (sager wash) to improve the
quality of the final product.
. Steered and developed teams in the improvement of yields on all three-
product classes by 3-5%.
. Working with suppliers on partnerships and new product designs.
. Working with customers on concerns and needs regarding the reliability
of our products.
. Have spent time auditing our casting suppliers to the QS 9000
standard as well as the ISO 9000 standard for supplier certification.
March 1986 to August 1989 ~ Manager Quality Assurance and
Process Engineering
AB Chance, Parkersburg, WV.
I was responsible for the introduction of SPC and data collection systems
throughout the operation. I developed a more forgiving glaze and a new re-
glaze formulation for high temperatures for the electrical porcelain
industrial. I developed a FMEA program for customer returns and internal
failures program.
December 1979 to March 1986 at the Nelson McCoy Pottery, Roseville, Oh.
Position held from 1979 through 1982 as a Ceramic Tech with responsible for
incoming raw material testing and in process testing. Developed a
customized quality control program and body preparation testing and control
program. From 1983 through April of 1986 held the position of Ceramic
Quality Manager.
EDUCATION
Southwest Texas State University, San Marcos, Texas
B. S. - Mathematics (Education) 1979
B.B.A - Business Management 1979
ADDITIONAL TRAINING
Washington Technical College, Marietta, Ohio
Statistical Process Control 1989
Excel Training (through New York State Training Center)
Advanced Statistical Process Control 1991
Excel Training (through New York State Training Center)
Design of Experiments 1991
Excel Training (through BSI), St. Louis
Lead Auditor Training (ISO 9000) 1994
Alfred University, Alfred, NY
Failure Analysis of Ceramic and Glass 1996
Georgia Employers Group, Atlanta, Georgia
Supervisor Training 1997
Excel Training
ISO 2000 Transition March 2001
American Glass Research Butler, PA
Glass Technology May 2002
American Glass Research Butler, PA
Testing and Fracture analysis of Glass June 2002
American Glass Research Butler, PA
Cord and Annealing September 2002
Air Academy
Lean Six Sigma Champion April 2003
Excel Training
ISO 14001 April 2004
ASQ
TS16949 Lead Auditor June 2005
Environmental Research Center, Hazardous Waste Management and RCRA
Initial training June 2005 and ongoing yearly with mandatory refresher
certifications
Memberships
ASQ
ASTM
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