Customer Service Quality Assurance

Renae Stewart

***** ************ **** ************, ** 32223

*****.*.*******@*****.*** ( 904-***-****

Summary of Qualifications

Skillful and dedicated Accounting Administrator with experience in Great

Plains Accounting software, ADP Run & Pay Expert platforms, Accounts

Payable, and administrative functions.

* Demonstrated capacity to provide comprehensive support for accounting

manager and office supervisor effectively managing all essential

tasks.

* Assistance in bank reconciliation for three companies that are

underneath the parent CPA firm.

* Highly focused and results-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and resolve

issues in initial stages.

* Proficient in Microsoft Office System, ProSystem Fx Software,

Microsoft Windows operating system, Peachtree Accounting Software,

Great Plains Accounting Software and type 75 wpm with complete

accuracy.

Professional Experience

Smoak, Davis & Nixon LLP - Jacksonville, Florida 2007 to Present

Accounting Administrator

. Completion of weekly check runs for invoices, coding of invoices and

applying receivables to the general ledger.

. Posting of monthly journal entries and reoccurring batch entries, as

well as bank reconciliations of three bank accounts.

. Completion of weekly time pulls for three subsidiary companies

within the firm.

. Applying management fees for clients within the investment

operations.

. Assistant to the tax and audit department to provide administrative

tasks as needed.

. Preparation of all correspondence to employees and clients.

. Customer service experience with assisting in questions in regards

to accounts and tax form questions as requested.

. Contact for all vendors for the office including office supplies and

equipment.

. Responsible for prioritizing tasks that come in to the

administrative office and assist in training new employees with the

inner workings of the firm.

. Completion of weekly account payables checks for all three entities

including the parent CPA firm.

. Processing of bi-monthly payroll for all three entities including

parent firm.

. Responsible for all fund transfers for firm in regards to payroll

functions as well as accounts payable.

. Responsible for updating all insurance policies and required

paperwork for new hires and terminated employees.

Logistic Services international - Jacksonville, Florida 2004 to 2007

Contracts Administrative Assistant

. Participated in ISO certification and quality assurance training to

comply with requirements for DOD contracts.

. Responsible for verifying labor rates for proposals on all for new

business ventures.

. Keep open lines of communication with the DOD Contract Office

Representatives in relation to delivery of products and services

that were provided to subcontractors and military personnel.

. Assisted Program Managers, Directors and Executive Board members

with any job task that was at hand.

. Responsible for completion of yearly inventory of all government

furnished equipment and government purchased equipment.

Custom Pump & controls - Jacksonville, Florida 1999 to 2003

Receptionist & Accounts Receivable Clerk

. Answered incoming calls on a multi line telephone system and

directed them to the correct department or staff member.

. Assisted accounts payable in matching purchase orders and packing

slips to invoices.

. In charge of accounts receivable including invoicing, sending out

monthly statements, collection calls, and filing liens on property

when necessary.

. Assisted in yearly inventory of all parts and shop equipment.

Special Skills

. Knowledge of Microsoft Great Plains, ProFx Engagement and Tax

Software, Practice Management Time Reporting Software, 10 key by

touch, general knowledge of all office equipment

Education

. Nathan B. Forrest High School Jacksonville, FL

Graduated 1999 - High School Diploma

. University of Maryland University Center

Enrolled date January 2012 - present

Bachelor's Degree with Major in Accounting & Minor in Business

Administration

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