Customer Service Health

Leslie Mueller, RN, BSN

RN license # ******

Concord, CA Phone No: 925-***-****

******.*******@*****.***

Preview of Qualification and Nursing Skills

Ability to utilize judgment supported by nursing theory and evidence in the delivery of safe nursing care

Ability to follow aseptic procedures and provide care in accordance with universal precautions

Proficient in safe administration of medications via all routes, as well as NG, PEG/G/J, and chest tube, IV and

Foley Catheter insertion, assessment and management

Collaborate effectively with an interdisciplinary team, and perform accurate charting procedure

Hardworking with excellent critical thinking skills, decisive judgment, ability to work with minimal supervision

and to adapt in challenging situations

Able to respond to requirements of the pediatric, adolescent, adult and elderly patient, family members and

visitors

Compassionate and culturally competent, committed to being a strong patient advocate with customer service

abilities including effective listening skills

Working knowledge of healthcare software including Electronic Health Record (EHR), EPIC charting system

Nursing Clinical Experience

Preceptorship:

Labor and Delivery, John Muir Hospital, Walnut Creek, CA, 130 hrs. 05/2012-06/2012

Successful demonstration of ability to safely deliver total patient care with limited supervision

Excellent midterm and final evaluations from RN preceptor and faculty

Psychiatric

(Geriatric, Chronic): Veterans Affairs, Menlo Park, CA, 135 hrs. 02/2012-04/2012

Community

Health: Camp Via West, Cupertino, CA, 135 hrs. 02/2012-03/2012

MCA3

(Telemetry, ICU): O’Connor Hospital, San Jose, CA, 135 hrs. 01/2012-02/2012

Maternity (L&D,

Postpartum): Kaiser, Hayward, CA, 135 hrs. 11/2011-12/2011

Pediatrics:

Kaiser, Hayward, CA, 135 hrs. 10/2011-11/2011

MCA 1& 2

(Med/Surge, Telemetry, ED): Kaiser, Hayward, CA, 270 hrs. 07/2011-09/2011

Volunteer Experience

Flu Shot Clinic, for Homeless Adults and Children, Palo Alto, CA 2011

MedShare, San Leandro, CA 2011

Alta Bates/Summit Cardiac Rehabilitation Center, Berkeley, CA 03/2009-06/2009

Intern

Shadowed nurses during patient care, assessment and health education classes

Assessed Blood Pressure of patients

Education

Samuel Merritt University, San Mateo, CA Graduate, 2012

Bachelor of Science in Nursing, Magna Cum Laude, 3.84 GPA

CSU East Bay, Hayward, CA Graduate, 2009

Bachelor of Science in Health Science, Dean’s List and Honor Roll 3.81 GPA

License and Certification

California RN license number 833729 02/2012-07/2014

CPR, Basic Life Support and First Aid for the health care provider 04/2011-04/2013

Professional Experience

Baldwin Forrester and Company, San Francisco, CA 02/2001-05/2003

Network Administrator

Network Administration: setup, configuration, administration and support of workstations and servers

Front office Admin: general accounting, accounts payable and receivable, order supplies, general clerical

Contact this candidate