Sales Customer Service

BARBARA CRUDUP

*** ***** ******* (H) 252-***-**** (C) 252-***-****

********************@*****.***

Professional Summary

Highly ambitious and motivated with a background in diverse areas including

management, sales, military and entry level.

Skills

Self Motivated, Strong customer service skills, Fast Learner, ability to work in multiple

areas, self disciplined creative, ambitious, eager to learn

Work History

Sales Assistant Manager 07/2007 to 04/2012

Rent A Center – Henderson, NC

Managed collection route consistently having over 94% of customer pay by due date

weekly, Generated sales inside and outside. Consistently achieving sales goals, creating

new ideas to generate sales, management duties including timekeeping and payroll

approvals, cash and credit card management, ordering merchandise. Handling difficult

collections and recovering merchandise and payments.

Cold prep 05/2002 to 08/2007

Durham Regional Hospital – Durham, NC

Assuring that proper dietary needs were met for special diets. Preparing cold foods to

meet diets. Checking menus and food delivery. Created new foods that would bolster

sales, implement employee incentive programs. Created employee moral programs still in

use by company.

Front Desk Reception/Cross Trainer 04/1996 to 05/2002

Choice Hotels – Raleigh, NC

Cross trained in all departments of hotel. Cleaned rooms, laundry kitchen, front desk,

sales, managerial. Executive housekeeper responsibilities including inspections,

scheduling and employee morale. Insuring materials needed were in supply, ordering

supplies, kitchen schedule, ordering foods, cooking from recipes, menus, processed

reservations, checked customers in and out. Handled guest complaints, helped generate

sales through phone and fax. Audited all activities for the day. Processed direct bill

payments from company contracts

Manager 05/1995 to 03/1996

Fritzpatricks – Raleigh, NC

All employee assignments and schedules, food and alcohol ordering, preparing food,

handling customer complaints and satisfying belligerent customers, order and

merchandise checking

Combat Medic 07/1990 to 10/1994

United States Army – Ft Sm Houston, TX

Trained in all areas of becoming a soldier, weapons and grenade qualifications, physical

fitness, hand to hand combat and overall combat readiness. administered IVs,

vaccinations, assisted gynecological duties, vitals, CPR, basic EMT, basic medical

procedures

Education

High School Diploma: Advanced Courses for HS Diploma 1990

Bunn High School Bunn, NC

Bachelor of Science: Human Resources

Colorado Technical University (Online) Colorado Springs, Colorado

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