Customer Service High School

Dear Sir/Madame:

** ***** ** ************** ** culinary and Hotel Hospitality industry have provided me with a

comprehensive expertise to deliver high performance and firm understanding of a USPH/FDA health and

regulation in higher standard and safety.

Experience in traveling internationally and collaborating with individuals from many different cultures

with varied communication skills, work ethic combined with stability to perform in High pressure, fast-

pace environment with long hours. All my employers can attest to my ability to deploy highly initiative

performance.

I’m confident in my ability to consistently exceed company goals and deliver the same kind of

extraordinary results to your organization and make an immediate, tangible contribution.

Thank you for your time and your consideration is greatly appreciated.

Sincerely,

Joselito Aquino

JOSELITO AQUINO *******************@*****.***

Personal Data

Name Joselito Aquino

Sex Male

Date of Birth 09 January 1961

Place of Birth Caloocan City, Philippines

Religion Evangelical Christian

Marital Status Single

Address 1351 NE Miami Gardens Drive Apt 706E

Miami, Florida 33179

Driver License A250 420 61 009 0

Date of issue: 05 Feb 2008

Date of expiration: 09 Jan 2015

Phone no. 000-***-****

U.S. Passport Number 446261896

Date of issue: 05 Feb. 2009

Date of expiration: 04 Feb. 2019

US Merchants Mariner Documents 093358

Date of expiration: 30 January 2011

Transportation worker identification Date of expiration : 20 September 2013

Contact no. in case of emergency Willy Macapagal

1351 NE Miami Gardens Drive unit 706 E

Miami, Florida 33179

Phone number 786-***-****

Education: FEATI University Manila, Philippines

Civil Engineer (undergraduate) 1978 1981

Philippines School of Business Administration Quezon City, Philippines

Accounting Major (undergraduate) 1982 1985

Toribio Memorial High School Caloocan City, Philippines

High School Diploma 1974 1978

The Cheesecake Factory June 2011 to April 2012

Cook

Work in Production mix and portion

Pride of America /Aloha (NCL AMERICA ) 7665 Corporate Center Drive

Cook Oct 15, 2005 to January 10, 2010

Establishes and maintains high quality Standards in regard to food production,

Works cooperatively with the others and accepts direction from supervisors.

My primary role includes a professional, hands on approach, which involves:

Leading, training, and demonstrating exemplary culinary skills and knowledge.

Performs other duties as assigned to assist the department in obtaining and it’s

Mission. Work together sharing a common goal of a successful, profitable and

An innovative company. We have to demonstrate our integrity, fairness and honesty.

These are our core values that we will live by our daily interaction with all of our

External and internal customers. NCL’s Philosophy of S.T.Y.L.E. – Service, Team

Work and yes lead to Excellence.

Miami Jewish Home and Hospital NE 2 nd Avenue, Miami Florida

Cook June 2002 to July 2005

Responsible for the preparation and cutting of the things needed for the day’s

Recipe and prepared the Kosher food in the highest standard according to Jewish

Dietary Laws .Maintains highest standard in regard to food production and sanitation,

Presentation, safety and expediency of service line.

American Classic Voyage Company S/S “Indy” Independence Honolulu, Hawaii

2nd cook 1st cook January 2001 to Sept 15 2001

In charge and responsible for Seafood and Soup Station. Always goes extra miles

To ensure passenger satisfaction in regards of food quality prepared fresh and is

Of highest quality. Maintains USPH/FDA standards for food preparation, safety

And sanitation . Responsible to maintain an organized and efficient flow of

Production, with regards to changes in forecasts and menus . And provide

Leadership to area of responsibility and participate in daily focus meetings

With Team Members to ensure communication and daily expectation.

Rainforest Café (A Wild Place to Shop and Eat) AVENTURA Mall. Florida

Line Cook Dec. 1999 to 2000

Responsible for Fry Station and work as a Team Player. Provide the highest levels of

Good quality. Work also in production, and rotated do different stations in accordance

With business demands. Maintains highest standard of food quality and communicate

100 percent to the front of the house to maintain the flow of ticket line for smooth and

Successful operation.

Reasons of separation: Closing down due to traffic congestion.

Hollywood Dog Tract /Calder Racecourse/Biscaney Dog Tract Miami, Florida

Line Cook – Club House 1993 –fall 0f 2000

Al Mansour Melia Hotel – Haifa street, Baghdad, Iraq

Busboy/Waiter/Bartender 1985 1990

Served most of the highest officials in Baghdad and work also as a Butler by Spanish

Military attach é in Baghdad.

Reference:

Mr. Angel Willy Macapagal Phone #786-***-****

Ms. Rowena Arellano Phone # 786-***-****

Mr. William Waitkus – Phone#786-***-****

Mr. Glen C. Del Fierro Dietary director –fax 305-***-**** Office 305-***-****

Chef Gil Logan –Chef Kentucky Derby –

Jose Luis – The Cheesecake Factory 786-***-**** (Co workers)

Achievement Awards: Most professional Crew Member 2007

Training/Certification:

Safe Staff certificate no. 1752486 –Valid till June 3, 2013

Training Certificate: ISPS Crew Security Awareness Training

13 Oct. 2005 / 25 Oct. 2009

Marine Pest Management, product Knowledge and Safety 21 May 2008

Illegal Drugs lecture –25 Oct 2009

Project America Training Program in Public Health 18 th Sept 2005/

21 Aug 2007

Practical assessment for 4 hrs Crowd Management course 13 Oct.2005

Seafarers Training, Certification and Watchkeeping Code. 13 Oct. 2005

Program Completed in 3 weeks Training:

Sexual Harassment

Diversity

Communication

Conflict Resolution

Decision Making

Effective Listening

Grammar

Customer Service

Change Management

Team Building

Difficult Guest

Stress Management

Ship life

Department Training in the area of Galley

Contact this candidate