Customer Service Medical

PHILLIP SCHWIMMER

** ******* **., ********, ** **206 848-***-**** *******@*****.***

CAREER PROFILE & HIGHLIGHTS

Ambitious and career-motivated professional with a track record of ensuring optimal outcomes in an educational capacity

seeking to combine comprehensive training in medical billing and coding with superb work ethic to improve a healthcare

firm’s bottom line.

• Self-starter with outstanding work ethic and unwavering commitment to obligations and duties.

• Communicates clearly and effectively with internal and external shareholders to ensure best client outcomes.

• Absorbs new information and processes seamlessly and displays a strong interest in learning new business concepts

and practices.

• Possesses keen eye for detail and orientation toward quality.

• Deftly handles multiple job functions simultaneously while maintaining a high quality standard.

• Models uncompromising honesty and integrity in the workplace.

• Fluent in English, Hebrew and Yiddish and types 45 words per minute.

KEY MEDICAL SKILLS

ICD-9-CM, HCPCS, CPT and introduction to ICD-10-CM

CODING SKILLS

Health insurance claims processing, medical office procedures including scheduling

ADMINISTRATIVE SKILLS

appointments, verifying insurance, collecting co-payments, payment posting, office

management, computerized billing and coding and customer service

Medical terminology, Anatomy and Physiology and HIPAA

MEDICAL COURSE

Electronic Medical Records (EMR/EHR), Microsoft Office, Word and Excel,

COMPUTER SKILLS

MEDISOFT proprietary software, data entry, QuickBooks, spreadsheets, and 10 key

Government payers, Medicare, Medicaid and Tricare, third-party payers, UB-04,

CLAIMS PROCESSING

Worker’s Compensation and managed care, including: HMO, PPO and POS

EDUCATION

Ultimate Medical Academy – Tampa, FL 3/2013

Medical Billing and Coding Diploma (3.6 GPA)

Skills include: Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health Care Settings, Health

Care Payers, Procedure and Diagnosis Coding from Medical Records, Reimbursement Systems, Facility Billing,

Keyboarding, Word Processing and Medical Practice Management Systems.

United Talmudical Academy – Brooklyn NY 2000

PROFESSIONAL EMPLOYMENT

Tutor

Yeshiva Mekor CHAIM – Brooklyn, NY 2003 – 2012

• Assisted teenaged boys with their studies and helped them with social issues.

• Learned with esteemed rabbi uninterrupted for three hours each day.

• Brought acquired knowledge of study skills and strategies into setting and assisted student in improving their own

learning and study skills.

• Provided direct supervision, guidance, leadership and technical support to help facilitate the learning process.

• Created an atmosphere of mutual trust and support.

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