Customer Service Representative
Resume:
Yahaira Adorno
Orlando, FL 32822
*********@*****.***
Objective: To obtain a Customer Service Representative position where I can use my computer, customer service, and clerical skills.
Professional Skills Microsoft Office
Microsoft Windows
Microsoft Excel
Typing (55+ wpm)
Office Procedures
Telephone Skills
Management Skills Customer Service Skills
Filing/ Editing
Education Colonial High School
Graduated on 5/2004 G.P.A. 3.0; Attendance 100%
Employment Skills
Developed ability to work in a fast-paced atmosphere Maintained excellent customer relations and developed customer diplomatically resolved customers complaints on as-needed basis Ability to follow instructions well and make decisions with no supervision Maintained all record-keeping procedures without error Delegated responsibilities to employees to meet company expectations. Bilingual English/ spanish
Employment History
A LOCKSMITH DISPATCHER, ORLANDO,FL 05/2010-06/2011
Stat Imaging Medical Records, Orlando, FL 06/2011-05/2012
Laser ship Dispatcher Orlando, FL 02/2012-06/2013
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