Customer Service Manager

Marcus M. Gordon

**** ******** ***. *********, ** 44112 901-***-**** **************@*****.***

Education

University of MemphisMemphis, TN 2010-2012

B.A. Sociology, Spring 2011

University of LouisvilleLouisville, KY 2005-2007

B.A Political Science

Highland Community College Highland, KS 2003-2004

A.A. Arts, Spring 2004

Experience

Young Adult Educational CenterStaffing Manager Memphis, TN 2004-2007

Managed staff, prepared work schedules, and assigned daily duties

Volunteered assistance as needed

Scheduled special events such as camps, conferences, meetings, seminars, and retreats

Carnes Corner GroceryCashier Memphis TN 2007-2009

Provided excellent customer service to vendors and customers

Recorded daily financial transactions for tax reporting purposes

Clarks Care HomeResident Assistant/ SitterMemphis, TN 2009-2012

Assign activities to elder residents as well as assist with proper and comfortable living arrangements for them as well.

Provide a safe, friendly and organized environment for residents of the home.

Prepared meals under strict dietician guidelines for residents as well as planned weekly meals.

Internship

Young Adult Educational Center

Assisted owner as needed with mentoring and tutoring

Observed and evaluated students’ work to determine progress, provide feedback, and offer suggestions for improvements.

References: Provided upon request

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