Management Process Improvement

DELBERT R. BENTON, JR.

**** ****** ******, ********, ***** 77701 ■ 619-***-**** (cellular) ■ *********@***.***

COOK

Experienced, positive, reliable cook with 12 years of outstanding military kitchen supervisory experience. Seeking to utilize management skills in a food service, hotel or hospital environment to integrate my culinary skills and kitchen management experience to accomplish the ultimate goals of that environment.

Food Safety…Nutrition…Product Knowledge…

Management…Sanitation

In depth knowledge of meal preparations for large galley serving up to 6,000 customers; Ability to work efficiently without supervision; Proficiency in inventory and personnel management; Perform well under pressure; Strong organizational, communication and customer satisfaction and process improvement skills

PROFESSIONAL EXPERIENCE

Galley Shift Supervisor/E-5 Petty Officer, U.S. Navy San Diego, California 1989-2009

Directed galley operations and staff, including six cooks an six dining room attendants, to feed up to 2,000 customers daily

From 1998-2000 awarded first place 99% score for galley sanitation, highest in west coast for the entire Navy, which resulted in promotion to E-5 Second Class Petty Officer

From 2003-2005 recognized as best galley in entire Navy

Managed all aspects of kitchen to maximize great customer dining experience, such as ensuring prompt preparation of breakfast, lunch and dinner, and obtaining proper tools for assistants to follow recipe requirements

Maintained highest kitchen and dining area sanitation and quality

Performed cook and other duties at military camps, hospitals and variety of international locations during active military tours, consistently improving performance and earning high evaluations for service

Handled all customer inquiries in a helpful and professional manner

EDUCATION

Mess Management Specialist Class “A” School San Diego, California 1993

Culinary Institute of America

AWARDS

Mess Management Specialist Second Class Appointment, U.S. Navy 1999

Junior Sailor of the Quarter Citation, U.S. Navy 1995

Letter of Commendation for Outstanding Galley Watch Captain Performance, U.S. Navy 2000

Good Conduct Award, U.S. Navy 2005

REFERENCES

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