Customer Service Assistant

David Limas

**** *. ******* *** • Chicago, IL ***57 • ************@*****.*** • 312-***-****

OBJECTIVE:

To utilize my analytical skill set and overall enthusiasm for customer service, marketing, investments and finance

CAREER SKILLS:

• Proven ability to collaborate with a multitude of diverse groups of staff, management, and

cliental

• Proficient in Microsoft Office Applications and QuickBooks

• Providing services to a variety of customers to meet their need(s)

• Proven ability to be a fast learner and hard worker.

EDUCATION:

DePaul University, Chicago, IL

Bachelor of Commerce – Major: Marketing

(Expected March 2014)

WORK EXPERIENCE:

Trade Forecaster

January 2013 – Present

Trading Analyst

• Before the opening of the markets, I would make daily ending reports from the prior close in

each contract and send them to each trader in our firm.

• I would keep track of when each contract month was coming and send them to the other

traders in our firm, using an Excel Spreadsheet.

• While we trade Futures, personally, I would trade Lean Hogs, Live Cattle, Corn, Wheat,

Soybeans, Eurodollar, Mexican Peso, NKD, NIY and AG ARBS.

• We would gather information from Bloomberg, USDA and the Wall Street Journal that may

seem to move the markets and inform the other traders in our firm.

South Coast Sushi Bar

Server/Bartender July 2012 – September 2012

• Upon greeting our guests to their table, I would inform them on what our specials were of the

day as well as our weekly specials to welcome them back soon.

• Upselling is a must as I would persuade our guest to purchase a pricier food or beverage, but

also make sure it was a better choice to their likings as well.

• I would bartend during lunch making countless martinis and opening sake and beer.

• Exceeding a goal for 18% average tip a night, I would amount to roughly 22% average.

Cheddar’s

Server September 2010 – February 2011

• Greeting customers at their tables while offering a delicious starting item with a beverage.

• Upselling Restaurant gift cards were a friendly competition we had the first day, which I

came in first place.

• As a team, we would all run everyone’s order to their table if it was ready in order to help

one another out.

• Closing time, we would restock for the next day lunch shift as well as tip out.

Dowd Wescott Group

January 2010 – August 2010

Office/IT Assistant

• I have conversed with a variety of customers and potential clientele prior to their need(s) of

service.

• I have rebuilt computers with new hard drives and setting up their networks

• I have fixed computer problems at a high pace during opening and closing of each market

• I would make bank runs depositing checks into a variety of accounts

COMMUNITY SERVICE:

Amicus Community Outreach Program, November 2006 – Present

PROFESSIONAL REFERENCES:

Morningstar, Inc. Dowd Wescott Group

Peter Franco 312-***-**** Dave Wescott 312-***-****

Dowd Wescott Group TradeForecaster

Emma Ramon 773-***-**** Bob Hebel 312-***-****

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