*** ***** **. ******, **** ***** ( 419-***-**** ( **********@*****.***
Anya Scero
Objective
To obtain a position that will provide me with opportunity to
contribute to an organizations success by aiding the effective
utilization of my skills. I am seeking the potential for growth,
opportunities, and the ability to learn new skills and achieve higher
potential.
Experience
September 2011- Advanced Customer Services Toledo, Ohio
Present
Office Manager
Direct and supervise 15 + employees engaged in sales,
inventory-taking, reconciling credit card receipts, or in performing
services for customers
Listen to and resolve customer complaints regarding services,
products, or personnel
Monitor sales staff performance to ensure that goals are met
Hire, train, and evaluate personnel
Confer with company officials to develop methods and procedures to
increase sales, expand markets, and promote business
Operate telephone switchboard to answer, screen, or forward calls,
providing information, taking messages, or scheduling appointments
February 2010 - Pure Romance By Anya Toledo, Ohio
Present
Owner/Independent Consultant
Greet customers and ascertain what each customer wants or needs
Describe merchandise and explain use, operation, and care of
merchandise to customers
Recommend, select, and help locate or obtain merchandise based on
customer needs and desires
Compute sales prices, total purchases and receive and process cash or
credit payment
July 2009 - Acapulco Salsa LLC Toledo, Ohio
February 2010
Assembly Line Worker
Operate machinery used in the production process, or assist machine
operators
Rotate through all the tasks required in a particular production
process
Perform quality checks on products and parts
Package finished products and prepare them for shipment
Secretary
Operate telephone switchboard to answer, screen, or forward calls,
providing information, taking messages, or scheduling appointments
Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations
Transmit information or documents to customers, using computer, mail,
or facsimile machine.
Inventory of office products and filing
October 2004 - Hotel Seagate Toledo, Ohio
April 2006
Greet guests and seat them at tables or in waiting areas
Serve food, beverages, or desserts to customers in such settings as
take-out counters of restaurants or lunchrooms, business or industrial
establishments, hotel rooms, and cars
Prepare bills for food, using cash registers, calculators, or adding
machines, and accept payment or make change
Education
2000-2002 Williston High Williston, North
Dakota
Graduated class of 2002
References
References are available on request.