Medical Assistant Quality Assurance
Resume:
To Whom It May Concern:
I am highly interested in the medical assistant position you are offering. Please see my resume attached to this email. I look forward to hearing from you.
Sincerely,
Karol Rivera, MA
KAROL RIVERA
1509 West 69th Street
Los Angeles, CA 900047
*********@*****.***
CERTIFIED MEDICAL ASSISTANT
CMA with experience in a multiphysician family medical practice and additional healthcare experience in phlebotomy. Known for dedication to providing premium patient care. Skills include:
Medical Office Management
Medical Billing & Coding
Medical Records Management
Data Entry
Electronic Medical Records
Taking Patient Vitals
Blood Draws
Injections
Making patient referrals
Dressing and Wound care
Patient Scheduling
Ancillary Testing
Patient Education
HIPAA & JCAHO Knowledge
EDUCATION
Certified Medical Assistant (CMA), 2005-Present
Certified in First Aid & CPR, 2005-Present
High School Diploma, CALIFORNIA TECHNICAL HIGH SCHOOL, LOS ANGELES, CA, 2003
PROFESSIONAL EXPERIENCE
CCHC
Certified Medical Assistant, 2012-Present
MOMENTUM MEDICAL GROUP
Certified Medical Assistant, 2007-2011
Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. Assist seven MDs as well as PA and LVN team in ensuring optimal patient care and smooth daily functioning of office.
Key Results:
Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 12%.
Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
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