Customer Service Medical

ESTHER CISNEROS

**** ****** *** ******** ***** 562-***-**** ********@*****.***

SUMMARY

SEEKIING A POSITION IN HEALTHCARE ENVIORMENT. ABILITY TO INTERACT ON LEVELS OF MANAGEMENT AND STAFF. BI-LINGUAL SPANISH/ENGLISH READ AND WRITE.

QUALIFICATIONS

MEDICAL LAW AND ETHICS PATIENT RELATIONS

ANATOMY AND PHYSIOLOGY MEDICAL TERMINOLOGY I & 2

VITAL SIGNS CPR/ FIRST AID

LAB SURGICAL PROCEDURES EKG PHLEBOTOMY

PHARMACOLOGY / MEDICAL OFFICE MANAGEMENT

TYPE 30 WPM MEDICAL WORD PROCESSING

EXPERIENCE

JAN. 2007- 2012 COLLECTION TECH. II, AMERICAN RED CROSS

EXCEPTIONAL CUSTOMER SERVICE, BEGIN DAILY SET UP ACTIVITIES THRU DONORNET. QUALTIY CONTROL ON COMPUTERS THERMOMETERS WEIGHTS AND SCALES TO CHECK FOR ACCURACY. CHECK STORAGE ROOMS FOR PROPER TEMPS INCLUDING INCUBATORS WHERE PLATELETS ARE KEPT. PREPARE UNITS FOR TRANSPORT AND ENSURING THEY ARE AT CORRECT TEMPERATURE. SEALING AND CLOSING OFF BLOOD BAGS. COLLECTING BLOOD AND BLOOD COMPONENTS WITHOUT COMPROMISING DONOR SAFETY. CALCULATING RBC AND PLASMA LOSS FOR DONORS SAFETY. MACHINES TRAINED ON: BAXTER ( ALYX & AMICUS) TRIMA.

APR. 2005- 2007

MEDICAL ASST., HAWAIIAN GARDENS HEALTH CENTER

BACK OFFICE: GREET PROVIDE EXCEPTIONAL CUSTOMER SERVICE. VITAL PATIENTS MEDICAL CHARTING . ASSIST WITH MINOR PROCEDURES. EKGS. DAILY BLOOD DRAWS FOR PATIENTS. SETUP ADULT AND CHILDREN FOR PHYSICAL EXAMINES. SNELLEN CHECK AND AUDIO EXAMS AS WELL.AS ADMINISTERING INJECTIONS MEDICINAL/VACINATIONS. AND AUTOCLAVE.

FRONT OFFICE: GREET OUR PATIENTS MEDICAL CHARTING .PREPARE CHARTS, AND REFERRAL FOR OUTPATIENTS. SCHEDULE CONFIRM AND CANCEL APPT. SCHEDULE SPEACIALTY APPT. AND ALSO DO FOLLOW UPS ON THESE APPT. CHECK ELIGIBILTY FOR EXSISTING PATIENTS. CERTIFY FOR CHDP BCEDP .

EDUCATION

JAN 2004 MEDICAL ASST CERTIFICATE, CAREER COLLEGES OF AMERICA

LABORATORY CERTIFICATE 2004, SOUTH GATE CA.

JUN.2003

DIPLOMA, SOUTH GATE HIGH SCHOOL

GENERAL STUDIES SOUTH GATE CA.

I LOVE WOUNDS

Contact this candidate