Customer Service Sales

Matthew Lee

**** *. ******* ***. *********: 559-***-****

Fresno, CA 93727 Email: *************@*****.***

OBJECTIVE

I am seeking an opportunity to become part of a dynamic and energetic team using my

knowledge, skills, and abilities to help advance the corporation in which providing customer

service and making fast services a priority.

SUMMARY OF QUALIFICATIONS AND EXPERIENCED

• 6 years in experience with customer service

• Very ambitious and able to take any responsibility.

• Excellent physical stamina and the ability to multi-task.

• Remarkable ability to work independently and work in a team.

• Great ability to promote outstanding customer relations.

• Good sales skills – Effective, persistent negotiator determined to close sales deals

and increase sales. Independently sets personal goals and deadlines to reach sales

targets.

• Bilingual (fluent in Hmong)

EDUCATION

Heald College, Fresno

Associate Degree in Business; In progress

Fresno City College

General Education

Sanger High School

High School Diploma, June 2010

General Education

PROFESSIONAL EXPERIENCE

Toyota of Selma (11/2011 to current)

Car Salesman

• Discuss customers' needs and advise them on the most suitable vehicle.

• Arrange test-drives.

• Negotiate the sale price of vehicles, including any 'trade-in' price for customers' old cars.

• Work out finance arrangements, which may include cash payments or a car loan.

• Highlight additional products to customers, such as accessories or after-sales service.

• Complete associated paperwork and pre-delivery inspections.

Table Mountain Casino (07/2011 to 11/2011)

Host

• Provided direct, frontline customer service

• Acted as host/hostess and cashier; seats dining room patrons

• Operated a cash register; keeps records and turns in cash receipts

• Received and welcome the guests with due attention, greeted them with a smile

• Provided highest quality of service to the customers by making seating arrangements,

room booking prior to their visit

• Any other tasks assigned from time to time by a manager

Lee’s Market (01/2007 to 01/2010)

Cashier/Stocker

• Provided direct, frontline customer service

• Operated a cash register; keeps records and turns in cash receipts

• Stock items on shelves

• Assisted in ringing up sales at registers and/or bagging merchandise

• Up-sell and promoted featured products

• Maintained the appearance of the store

• Any other tasks as assigned from time to time by any manager

REFERENCES FURNISHED UPON REQUEST

Contact this candidate