Medical Office

Rosa E. Alvarez

**** ******** ******

Rosemead, CA 91770

**********@*****.***

626-***-****

Objective

To contribute my skills in an office where they will be beneficial to doctors, patients and fellow staff.

Qualifications

Fourteen years experience in both front and back office simultaneously, work well independently and with others, trouble shooting, experienced multi tasker, computer skills including EMR. Bilingual-fluent in Spanish.

Professionalism

8/2011-4/2013 Sucgang Family Medicine San Gabriel, CA

Front Office: Schedule appointments, registering patients, answer phones, verify insurance, EMR Practice Fusion (input patients vitals, patients chief complaints, input allergies, patients medical history, medication list and dosage use, family history, upload medicals records to patients charts, input pharmacy for Escripts, input immunizations) request and retrieve patients’ medical records, scan medical records.

Back Office: Room and vitals patients, blood draws, injections, EKG’s, setup and assist in minor office procedures, submit authorizations and referral, prepare specimens to be pick up, restock exam rooms, drug screening, in office labs (u/a dip, glucose check, hemoglobin, script throat, FOBT).

6/2010-8/2011 Gastroenterology Associates Pasadena, CA

Back Office/Scheduler: Schedule patients for procedure (colonoscopy, upper endoscopy, and GI procedure), give detailed instruction to patient about their schedule procedure, schedule radiology procedures, submitting prior authorization for procedures and long term medication treatment, vital and room patients, set up for in office procedures G-Tube changes and sigmoidoscopys, order medical supplies, restock exam rooms, inventory check on medications examples.

6/2007-10/2009 Huntington Medical Foundation Pasadena, CA

Gastroenterology Department

Front Office: Checking-in patients, checking-out patient collecting co-payment, answer multi-line phones, schedule appointments, greet and register patients, retrieve patient medical records, filing, confirming appointments.

Back Office: Rooming patients, taking vital signs, scheduling patient for procedures (colonoscopy, upper endoscopy, and other GI procedures), schedule specialty test at local

hospital, schedule radiology test, confirming patient procedures, prep patients for in office procedures, assisting in procedure (sigmoidoscopy, changing feeding tube), submitting prior

authorizations, fax and call in prescriptions to pharmacies, give detailed instructions to patient about their schedule procedure, preparation and collection of specimens, check medications samples for expiration date, administering immunization.

11/2005-6/2007 USC Family & Occupational Medicine Center San Gabriel, CA

Rotating position between: family medicine, occupational medicine, veteran affairs department.

Front Office: Answer multi-line phones, schedule appointment, greet and register patient, utilize PC to enter and retrieve patient data, retrieve and file medical records, delegate work status reports.

Back Office: Room patients, take vital signs, prep patients for procedures, collections and preparation of lab specimens including blood draw, drug testing, urine testing, hemoglobin, glucose test, pregnancy test, strep test, prepare and administering immunizations, restock exam rooms, perform EKG’s, prepare for audits, and CHDP physicals, Timus vision test, pre-employment physical, children physicals, fax and call in prescriptions to pharmacies, equipment calibrations, OSCAR hearing test.

12/1997-10/2005 R. Clark Davis, MD. Orthopedic Hand Surgeon Pasadena, CA

Front Office: Answer multi-line phones, schedule and confirm patient appointment, greeting and registering patient, calculation of charges, collecting co-payments, chart filling, medical records, chart preparations.

Back Office: Room patients, take vital signs, assist with minor surgical procedures, prep patients for procedures, wound care, wound debridement, application and removal of cast, operating cast saw, suture removal, develop x-rays, fax and call in prescriptions to pharmacies, instrument sterilization, ordering supplies.

Education

1994-1996 Watterson College Pasadena, CA

Major: Clinical/Administration Medical Assistant

1992-1994 Woodrow Wilson High School Los Angeles, CA

Major: General Education

Reference Upon Request

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